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My reviews not showing up on Google Maps, please help.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,  Please help me.  My reviews do not appear on my 3 listings.  Occasionally they seem to show up but 99% of the time they dont.  We only have a few reviews and none are duplicates.  We are trying to boost for people to review but whats the point if they dont show :( .  My competitors show 100% of the time.  Your help is sooo appreciated.

Images and links below...

 

We are listed as "Laser Tag by Tropical Extremes"

 

https://www.google.com/maps/place/Laser+tag+%26+more+by+Tropical+Extremes,+Inc./@26.5581469,-85.4577...

 

https://www.google.com/maps/place/Laser+Tag+%26+More+by+Tropical+Extremes,+Inc./@26.43683,-85.458581...

 

https://www.google.com/maps/place/Laser+Tag+%26+More+by+Tropical+Extremes,+Inc./@25.8503267,-80.2494...

 

This is 2 of our listings  and pic below this pic shows our 3rd listing:

laser tag naples   Google Maps.pnglaser tag   Google Maps(1).png

2 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Lasertag N
January 2017

My reviews not showing up on Google Maps, please help.

Top Contributor
# 2
Top Contributor

Hi,

 

Review stars (as shown in your second screenshot) won't usually show for less than 6 reviews. I see that 2 of your businesses only have 2 and 4 reviews respectively so until they get more reviews they won't get the aggregate star rating.

 

For the business with 6 reviews - it can take a couple of days for the aggregate star rating to show up and I note the most recent reviews were only listed in the past week. Give it another couple of days and if nothing changes, let me know here on the forum.

 

 


Priya Chandra, Google My Business Top Contributor
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My reviews not showing up on Google Maps, please help.

Top Contributor
# 3
Top Contributor

@Lasertag N

Since I consider your first link and th third link the same business and same phone number I will go to report it as spammy duplicates.

I'll let it up to you to decide wich of one is spam.

 

If there is no reponse of you regarding my point I will rport both of them as supposed spam.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: My reviews not showing up on Google Maps, please help.

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

No STOP!  They are both my separate locations.  This is not about spamming. The issue is my reviews not appearing.  Please, do not report my pages as you will shut down one of my business locations.

 

I already got helpful reply.  Problem may be solved.  Thank you for time.

My reviews not showing up on Google Maps, please help.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi Lasertag N.  Hoping you could please advise how your issue was resolved.  I am a consumer that posted a positive review on a business, but it only appears when I log in.  I have not found any way to fix.

My reviews not showing up on Google Maps, please help.

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

My reviews not showing up on Google Maps, please help.

Top Contributor
# 7
Top Contributor

Hi Jon or Audrey

 

Can you please start your own thread with your business details.

This allows us to keep the forum organised and gives you the attention you need.

This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

Thank you.


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
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My reviews not showing up on Google Maps, please help.

Top Contributor
# 8
Top Contributor

@Kyaw Thura M

this off topic post will removed by a moderator now (same with all other of your off topic posts as per your forum profile: https://www.en.advertisercommunity.com/t5/user/viewprofilepage/user-id/1693123997)

 

Note:

Any more repeating such spammy posts might lead to suspesion from this forum

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

My reviews not showing up on Google Maps, please help.

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

My reviews not showing up on Google Maps, please help.

[ Edited ]
Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Hallo Priya. I have got the same problem. Actually the review was initially visible (also from other people - tested) but i modified it and extended the text several times adding also pictures. After a while I noted that i am the only one to whom the review shows up which makes it useless. Can you please help me ?  I do not see/ think that the review violates any of Google requirements. The link to review is the following: https://goo.gl/maps/vHXr63sxw6C2

 

Thank you

 

Andrea