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My reviews not showing up on Google Maps, please help.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My business website (www.EarthSkillsLLC.com) is not showing the "star" reviews from my customers. It has been two weeks since I ran a plea inviting my customers to offer their opinions of my business on Google review. What do I have to do for these to show up?

 

I did receive a half dozen alerts from Google during that time. The alerts indicated who left a review and how many stars/testimonial they wanted to share.

 

 

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EarthSkills LLC Survival School

517 Slatton Shoals Road

Pelzer, SC 29669

1 Expert replyverified_user

My reviews not showing up on Google Maps, please help.

Top Contributor
# 2
Top Contributor

I  presume you are referring about this GMaps listing: https://goo.gl/maps/S1FPd9AJAt12

And it shows the reveiw score for me.
But in case you refer to the not visible review score in the knowledege panel for thsame business:
This is an intended behavior as Google deprecated since a while showing the reveiw score for  schools, univerities etc 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

My reviews not showing up on Google Maps, please help.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you, Mr Geissler!

 

Good to know that that link exists showing the testimonials and stars we work hard to earn. But please look at this:survival schools in south carolina. It shows two schools and only one of the two displays stars (and it's not my school, but my competitor). Assuming a customer that uses the keyword search as I did above, they don't see that my school has superior ratings to my competitor(s). In other words, it is most important to any business (even for-profit schools) to display this rating on the first page of a search, more than a map link. If this was a regular "business" (which it is) instead of being under the category of school, would the star rating then show?

 

Still, I'm glad that those testimonials appear — no matter how hidden. I appreciate your review of this and showing me this link.

Re: My reviews not showing up on Google Maps, please help.

Top Contributor
# 4
Top Contributor

Hi @Alex G

 

I'm afraid 

But a look at your link survival schools in south carolina. shows me just  genuine SEO results - however no GMB listings at all:

Screenshot 2018-01-07 at 15.13.52.png

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile