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My reviews not showing up on Google Maps, please help.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Please help:

 

A client has written a google review for my business (he told me he has done so), but it does not show up on my google reviews? This was over a week ago. He showed me on his phone (when he googled my business it was there and he couldnt understand why I could not see it from my own device).

 

He showed me what he wrote, and it is a normal review. Quite a long one. But I cant see any reason it would not be showing. He has done it from his google account, his own URL, he is not a SEO person, it isn't offensive, so I can't see why it would not be appearing.

 

Any help would be greatly appreciated

 

This is my website http://www.feetforwardpodiatry.co.nz/index.html

1 Expert replyverified_user

My reviews not showing up on Google Maps, please help.

Top Contributor
# 2
Top Contributor

Hi Wendy

 

There are many reasons why Google may filter a review and length can be one of them. If your client is willing, I'd suggest they re-submit their review in a shortened format to see if that works better.


Priya Chandra, Google My Business Top Contributor
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My reviews not showing up on Google Maps, please help.

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆

Wendy, what's your Google business listing? because it could be the algorithm that detects certain reviews and it chooses to show them or not. There isn't a rhyme or reason which reviews are shown.

Re: My reviews not showing up on Google Maps, please help.

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hi there

It's www.feetforwardpodiatry.co.nz

Someone suggested it could be the length of it?


Wendy

My reviews not showing up on Google Maps, please help.

Top Contributor
# 5
Top Contributor

Hi @Wendy P, that's your website address. @Steven P meant your Maps listing but that probably won't help if the review isn't showing on there.

 

As I mentioned in my earlier post, is your client willing to submit a shorter review? If so, please give that a go.


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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