My Business
3.6K members online now
3.6K members online now
Take your business to the next level.
Guide Me
star_border
Reply

My business not displayed on Google search or Maps

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi There, 

 

I have two offices that have the same website but different phone line and address and these are; 

 

Ray White Gordon

Ray White St Ives

 

When I search up "Ray White Gordon", the correct details show up on Google search and maps however when I search up "Ray White St Ives" it shows exactly the same as "Ray White Gordon" which is incorrect. When I search up "Ray White St Ives 200 Mona Vale Road, St Ives" the correct details are shown for "Ray White St Ives" however if you are searching a business to find the address then this becomes an issue. 

 

I have been working on fixing this for weeks now and I just can't seem find the solution. 

 

Thanking you all in advance :) 

 

Kind Regards, 

 

Rez

My business not displayed on Google search or Maps

[ Edited ]
Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Hi Rez,

 

I have noticed that, you have added only one address in footer and that is for only Ray White Gordon, Actually Google correlate address available on website with one listed in Google MyBusiness. So, Please try add second address for Ray White St Ives as well in footer.

 

When I tried to search your business in Google MyBusiness by name "Ray White" it appeared like " Ray White Gordon/St Ives".

 

When I tried to find your business by keyword "real estate agents st Ives" Citation with "Gordon" Address is appearing instead "St Ives location"

 

I recommend you to add new listing with St Ives address, If you already did that then update the Business Name of your listing (Minor update like Real Estate Agent - Ray White).

 

Then, Implement local schema, with Geo coordinates on both addresses in footer, also add google map on location pages. Below are some reference links for your help.

 

https://schema.org/Map
https://schema.org/hasMap
https://schema.org/RealEstateAgent
http://bit.ly/2lfj3t6
http://bit.ly/1QRPJwz

Hope it will help you.

 

Thanks
Rizwan

My business not displayed on Google search or Maps

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Rizwan, 

 

Thank you so much for your response however I am still having trouble with this. I had it as "Ray White Gordon/St Ives" but then later removed the St Ives part because I was hoping when I type "Ray White St Ives" the Gordon address would not pop up but unfortunately this still happens. 

 

I am a little confused with the footer instruction. What do I have to do in order to get the address on the footer? 

 

Kind Regards, 

 

Rez

My business not displayed on Google search or Maps

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Rez,

 

Did you had discussion with Google My Business Support team, if not, Please try discussing your issue with them. It will be really helpful. 

 

Sliding down address isn't difficult, get help from any 

 

After mybusiness.google.com login 

1. Click on 3 white line on the top left corner of screen.

2.Click on Support and scroll down at bottom, There will be three contact options Phone, Live Chat and Email.

 

Prefer 2nd only they will help you get your listing corrected. I am sure you get solution of your problem.

 

Footer and Schema suggestion was part of Local business ranking. Checkout shorten bit.ly URLs you get an idea about how to rank business locally with the help of Schema and Google my business.

 

Thanks & Regards

Rizwan