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My business listed in two locations; the reviews are linked to the wrong one!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I've been struggling with this for months. I have a tour business that operates in Brooklyn, NY. For some reason, Google lists my business as located in Pomona, NY, which is where I live. It means that my google business listing is useless.

 

I just checked at my business tools and see that I actually am signed up for two locations!

 

1. My home address in the suburbs

2. The correct business address, which is not an exact location (I have no office, we're a walking tour) but a one mile radius. 

 

If I click on #1: I am told that the location was not verified and that I can't have access to my details. This listing is connected to my reviews, so I don't want to delete it! I have too many 5 star reviews! 

 

If I click on #2: I see that there are no reviews on my business.

 

I'm afraid that if I delete the duplicate listing (#1) then I'll lose all my reviews. How should I go about this?

 

Thanks!

 

Frieda

Visit Hasidim Tours

Brooklyn, NY 11211

 

http://www.visithasidim.com/

Google maps: https://www.google.com/maps/place/Visit+Hasidim+Tours/@40.715457,-73.9429477,14z/data=!4m5!3m4!1s0x0...

1 Expert replyverified_user

My business listed in two locations; the reviews are linked to the wrong one!

Top Contributor
# 2
Top Contributor

@Frieda V I know it's been a few weeks since you posted here - is this still an issue for you or have you been able to resolve the problem?


Priya Chandra, Google My Business Top Contributor
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My business listed in two locations; the reviews are linked to the wrong one!

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Still an issue! It's only worse!