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My business is showing as permanently closed

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# 1
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Bravo Landscapes Ltd, New Farm, 452 Hull Road, Dunswell, HU6 0AS - 01482 844152 (Old address - 72 Millhouse Woods Lane, Cottingham, HU16 4HB) Google+ URL https://plus.google.com/110338337820436695193

 

We recently moved address but our business is now showing as permanently closed at the old address and not appearing at the new one.

I've sent edits to google with no response.

How do I fix this please?

1 Expert replyverified_user

Re: My business is showing as permanently closed

Top Contributor
# 2
Top Contributor
since the business at the old address was a verified listing:

Did you create for the new address at 452 Hull Road, Dunswell, HU6 0AS a new page and is it verified too?

Can you please provide any screen capture of the business in your dashboard showing the business for the new addresss?
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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: My business is showing as permanently closed

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# 3
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Hi,

I didn’t realise I had to create a new page, I assumed I could just edit my address?

I updated the address on my google business account:



Although I’ve just noticed that when I try to verify I keep getting this



This is how my info page looks



So, do I need to go on Google Maps and select ‘Add a Missing Business’ then ‘Claim This Business’?

Can I then delete the old location all together at some point?

Thank you in advance for your help!

Helen

Re: My business is showing as permanently closed

Top Contributor
# 4
Top Contributor
unfortunately I can't see what you see in your dashboard.

Here how to add screenshots to this forum:
How to add screen captures or similar to posts: https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/How-to-add-screen-captures-or-s...

If you have access to the page with the old address in oyur dashboard you should be able to change it perhaps.
But in case you can't change the address through your dashboard just create a new one for the new address through business.google.com/create

Its later then possible to direct visitors of the old address to the new address once it is verified and shown on GMaps

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile