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My Business Doesn't Show Up in Category Searches and Doesn't Have Map Icon

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Ferment.Drink.Repeat

2. 2636 San Bruno Avenue, San Francisco, CA 94134

3. (415) 825-5657

4. https://plus.google.com/111905387360018882488/about?gmbpt=true&hl=en&_ga=1.39001443.1331176124.14585...

 

I can only find my business on Google when searching by name. When I conduct a search for "Breweries San Francisco" or "Breweries in San Francisco" our brewery does not make the search results.

 

I also don't understand why there isn't an icon or graphic marking our location on Google Maps. 

 

We've updated all of our contact and business information, so not sure what else we need to do to show in these types of category searches. Thanks for any help!

 

Kevin

2 Expert replyverified_user

Re: My Business Doesn't Show Up in Category Searches and Doesn't Have Map Icon

Top Contributor
# 2
Top Contributor
Hi Kevin

When did you add your business listing to Maps? It can take a while for Google to make the associations beyond simply your business name, and to start building trust in your business.

Some things you can do to build that trust:
1. Use Google's map for your business on your contact page. That will show more details about your business, including the name and review stars.
2. Name your business consistently across the interwebs. I noticed citations for
(FDR) Ferment. Drink. Repeat;
Ferment. Drink. Repeat;
Ferment. Drink. Repeat (FDR);
Ferment Drink Repeat
Google's good but sometimes these small discrepancies can confuse her!
3. Make sure your hours and address details are consistent across all your citations. Foursquare for exmaple has a completely different phone number for your business.

Regarding your question: "why there isn't an icon or graphic marking our location on Google Map" it sounds like you are talking about Place Labels. These are an algorithmically generated label and there's nothing you can do to influence those unfortunately. This article has more information though: https://support.google.com/business/answer/6056435?hl=en

Priya Chandra, Google My Business Top Contributor
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Re: My Business Doesn't Show Up in Category Searches and Doesn't Have Map Icon

Top Contributor
# 3
Top Contributor

just adding my two cents to what @PriyaC said:

 

I get you on a category search for "Brewery Near San francisco 94134"

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: My Business Doesn't Show Up in Category Searches and Doesn't Have Map Icon

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭

Hello,

I understand that you are not able to find your Business Listing when you search Breweries San Francisco OR Breweries in San Francisco.

 

Google Search Results are driven by an algorithm which has  three key factors that impact a business’ local ranking: relevance, distance, and prominence. You’re already familiar with making sure your listing is relevant to the search term and the searcher’s location, which are important factors in Google’s algorithm. Now you need to just update relevant posts, pictures on your Google+ socialize with your customers the more they talk about you the more you rank up.

 

Get a Google+ Badge for your Website to make sure Your Google+ Page/Listing is connected to website to get more traffic. How to get a Google+ Badge for Website Click Here

 

Also suggest you to please get a Custom URL for your Business Page that will help your customers to find your Business Quickly on Google+ to Review & comment its for everyone who is Google Verified Business Owner. How to get custom URL Click Here

 

Please Check this PDF it will help you optimize your Business Page to get better ranking. Click Here

 

I am sure the information mentioned above will help you get better visibility on Google.

 

Thank you

Re: My Business Doesn't Show Up in Category Searches and Doesn't Have Map Icon

Top Contributor
# 5
Top Contributor

Hi @Tahir M

 

Thank you for your comments - many of those are very useful not just in this case but generally to help people rank better. A couple of things I'd like to mention though to make sure readers are not given incorrect information:

 

Now you need to just update relevant posts, pictures on your Google+ socialize with your customers the more they talk about you the more you rank up.

 

Google has completely disassociated Google Local pages from Google+. Socialising with customers, or posting on a Google+ page will not help rankings at all. Relevant photos of a business may help though, so adding those is a good idea.

 

Also suggest you to please get a Custom URL for your Business Page that will help your customers to find your Business Quickly on Google+ to Review & comment its for everyone who is Google Verified Business Owner. How to get custom URL Click Here

 

Again, as Google has disassociated Google+ from Google Local there is no advantage to having a custom URL. And under 'new Google+' it is impossible to review a business from Google+ - reviews can only be left via the Knowledge Graph or Maps listings.

 

Please Check this PDF it will help you optimize your Business Page to get better ranking. Click Here

 

This is an excellent resource for optimising a website, not a Google Local page listing.

 

Again, thank you for your comments here and on other threads. You are providing some good advice.


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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Re: My Business Doesn't Show Up in Category Searches and Doesn't Have Map Icon

[ Edited ]
Follower ✭ ✭ ✭
# 6
Follower ✭ ✭ ✭

Thank you for the update I will keep a track on it however Google has not
yet completely migrated to New Google+ hence posts and custom URL is still
relevent once Google has fully migrated to New Google+ then it might not be
till then it should surely help.

Also the optimization PDF is surely for website thats why I have mentioned
getting a Google+ Badge for the website.

I really appreciate your information and will be in touch.

Thank you

Regards
Tahir M

<edited by a Community Manager as noted below>
 
NOTE: This post has been edited by a Community Manager - per Community Guidelines - in order to remove contact information which was most likely due to an email or mobile footer. This is done in order to protect account security and/or privacy. Please be sure to remove this information in future replies. Thank you for your understanding.

Re: My Business Doesn't Show Up in Category Searches and Doesn't Have Map Icon

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Thank you for the link to the optimization guide, I will have to read through it.

Re: My Business Doesn't Show Up in Category Searches and Doesn't Have Map Icon

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Thank you for the feedback.

We've cleaned up our Web presence and found some of the anomalies to which you referred. I am a bit confused on the Google+ custom URL - is this something you are recommending we do, or something that is not as important now?

I went ahead and got the custom URL, which listed us as "Fermentdrinkrepeat" after the google portion, but I want to change this to "FermentDrinkRepeat" ... the help file that directs me to update our profile and edit our information under the "about" tab is not visible to me. Struggling ... Google+ seems very clunky and cumbersome.

Kevin

Re: My Business Doesn't Show Up in Category Searches and Doesn't Have Map Icon

Follower ✭ ✭ ✭
# 9
Follower ✭ ✭ ✭
Hello Kevin,

I am glad to hear that you have claimed your Custom URL and now as you would like to change it from "Fermentdrinkrepeat" to "FermentDrinkRepeat" please follow steps mentioned below.

1. Goto https://plus.google.com/+Fermentdrinkrepeat/about
2. Click on Edit URL
3. Change it to FermentDrinkRepeat (Do Not Add any extra letter or number as you can only capitalize the letters)
4. Click Save
5. It will take upto 24 Hours to get updated.

In case you want to change the custom URL completely you will need to contact Google My Business Support Team they will register a request and it will take 7 days if you qualify for Custom URL change.

Note : Custom URL's can only be changed in scenarios if you have relocated or re-branded your business or in case their is any spelling mistake. URL Change request will take up to 7 Working Days.

Thank you

Re: My Business Doesn't Show Up in Category Searches and Doesn't Have Map Icon

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
Tahir,

I appreciate the information, but this is where my frustration with Google+ comes into play.

I followed the link to our Google+ page you sent in your reply, but I can't find anywhere on the page to execute step 2. "Click on Edit URL."

This is the same advice the Google+ help pages have directed me to, but I am unable to find where I can change the capitalization of our URL name.

Perhaps it's user error and I'm just missing something, but this is why I'm thinking Google+ is clunky and cumbersome ... not making it easy for me to make what I think should be a fairly simple edit.