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Missing Reviews - Google-generated listing

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# 1
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This question was originally posted on the former Help Forum but has been modified for clarity and answered by Community User Tim Capper

 

 I wasn't sure who to direct this to and I can't seem to find the answer anywhere. This is for one of the animal hospitals my company manages. When you Google Perinton Veterinary Hospital, you are no longer seeing their 39 reviews. Instead you are seeing just one. I looked into the backend of the Google + page and found that their page wasn't verified, so I requested verification on it and it is now verified.  I'm not sure that is the issue though. It seems like the Google-generated listing was detached from your G+ page somehow. If that even makes sense. Any insight or direction  would be greatly appreciated.

 

 

Answer:

I found the 2 page, both verified.
You need to get these merged as they are duplicates and will cause problems in the future.
Please contact Business Support:
Point out the pages and ask that they be merged into your chosen 1
Ben Fisher, Google My Business Top Contributor
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2 Expert replyverified_user

Re: Missing Reviews - Google-generated listing

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# 2
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Hi Ben

Is all ok, do you have any more questions ?



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Missing Reviews - Google-generated listing

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# 3
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Hi Tim,
I was just reporting your great answer from the old forums to here.
Ben Fisher, Google My Business Top Contributor
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Marked as Best Answer.
Solution
Accepted by topic author Ben Fisher
November 2015

Re: Missing Reviews - Google-generated listing

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# 4
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Hi Ben F

Sorry, I thought there was an additional question.

Thanks for shifting over



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Missing Reviews - Google-generated listing

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# 5
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My pleasure Tim.
Ben Fisher, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter and Founder at Steady Demand - Social SEO