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Merging Reviews From Two Listings

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi There,

 

I am looking for a bit of help with one location franchise merging / moving to another location's franchise and wanting to merge the reviews.

 

The situation here is that our Aussie Currambine location (https://www.google.com/maps?q=aussie+currambine&rlz=1C1GGRV_enAU758AU758&um=1&ie=UTF-8&sa=X&ved=0ahU...) is moving and merging with our Aussie Joondalop location (https://www.google.com/maps?q=aussie+joondalup&rlz=1C1GGRV_enAU758AU758&um=1&ie=UTF-8&sa=X&ved=0ahUK...)

In the future, staff from both locations will be working from Aussie Joondalop.

 

The main concern with our request is moving the Google My Business reviews from Currambine to Joondalop.

 

As a bit of background, our business is primarily a service based business – Aussie brokers help customers find the most suitable home loan for their needs and guide the customer through the application process. Therefore, we feel the reviews for the Currambine team will still apply for the Joondalop store as the same people will be working from this location.

 

1. Full business name: Aussie Currambine
2. Current business address: Unit 6/10 Chesapeake Way, Currambine WA 6028
3. Current telephone number: (08) 9407 3333
4. Google Maps URL: https://www.google.com/maps/place/Aussie+Home+Loans+Currambine/@-31.7374517,115.7354048,17z/data=!3m...
5. Website (if applicable): https://www.aussie.com.au/find-store/wa/currambine.html

 

Thanks,

Shanon

1 Expert replyverified_user

Merging Reviews From Two Listings

[ Edited ]
Top Contributor
# 2
Top Contributor

@Shanon C Are there two verified listings? Is the 20a/140 Grand Blvd, Joondalup WA 6027, Australia location closing or will it be run by someone else? If both are storefront locations they can be moved and keep the reviews if done in the right sequence would need help from google support via the facebook or twitter link. I was not able to figure out the link at #4 it now looks like a blank listing. Doing a search for the new address shows the old one.  Do you have a verified listing at the new address? Just trying to see the situation in both locations to indicate the best way to merge the two. The verification status affects the way to go about it. Keep a record of the URLs. You may have to get support on the facebook page or twitter page best to line it out. 

 

The long-term plan is to keep asking for reviews so the listing performs well. 

 

Thanks for asking,

 

David

David W Cox, Google My Business Top Contributor
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Merging Reviews From Two Listings

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks David! Google Support managed to close this one out for me :)

Merging Reviews From Two Listings

Top Contributor
# 4
Top Contributor

Good to hear it is resolved.

David W Cox, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Find me on: Google+ | Facebook |