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Locations not showing after rebranding

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Guys,


Hope you can help me out with this one.

 

One of my advertisers recently rebranded all of his local agencies.

Example: The first name of the agencies was "A". Now they're called "A B".

The fact is that in customer's mind, they're still "A", so people tend to look for "A" agency.

Now, we showed up on SERP's for searches like "A" + "City", with 3 of the agencies.

 

After we changed the name of the cards into "A+B", the 3 locations will only show up when searching "A+B City" and when searching for "A + city" only 1 results shows up.

 

Has anyone ever faced this issue and knows how to resolve it?

 

Thank you in advance!

 

1 Expert replyverified_user

Re: Locations not showing after rebranding

Top Contributor
# 2
Top Contributor
I'm afraid it's going to be very difficult to offer advice without the
actual names, addresses, phone numbers, and websites attached to the
scenario you are referring to.

Joy Hawkins, Google My Business Top Contributor
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