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Listing doesn't come up at search and duplicate listing.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, My business name is Locktech USA, and business address is 146 Suffolk st, NY NY 10002.

My business listing used to come up 1st on google searches in my area, when someone used to type locksmith lower east side, or locksmith 10002 and ext..

 

Here is the listing 

 

https://business.google.com/b/100733270829695515135/dashboard/l/08809076096980118327?service=gmbl&c=...

 

Few months ago a duplicate listing appeared and since then my first listing doesn't appear in searches anymore ( unless you type my business exact name: Locktech USA)

 

Here is the duplicate listing:

 

https://business.google.com/b/108971764385162094910/dashboard/l/08975636355839423061?service=gmbl&c=...

 

The problem is that the duplicate listing almost doesn't show up in searches as-well. (it appears only if you search locksmith 10002, so it will probably be at 3 or 4 result)

 

So instead of having 1 strong listing, I have 2 that doesn't appear quite well at search results.

I marked the 2nd listing (the duplicate) as duplicate listing and submitted the info to google, but still didn't get a reply.

 

Please advice me how to proceed and what can I do to bring it back to normal.

 

Thank you,

Best,

Ilya

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Ilya Lashenko
November 2016

Re: Listing doesn't come up at search and duplicate listing.

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hello @Helmut Geissler

 

Good day sir. Thank you for looking into it quickly.

The Address is on the top left center of the page, under "address for process"

 

Google just replied to me and said after reviewing my page they determined that its on compliance with quality guidelines, and they suppose to reinstall the page.

 

Thank you again for the prompt reply and help.

View solution in original post

Re: Listing doesn't come up at search and duplicate listing.

[ Edited ]
Top Contributor
# 2
Top Contributor

@ilya: two remarks: 1# Your business name isn't "Locktech USA" but " Locktech USA Inc." and I get your page https://plus.google.com/+locktechusanewyorkcity/about under this name. But even this business page doesn't show the mentioend address as it is a SAB with hidden address.

 

2# the other business page https://plus.google.com/108971764385162094910 is as well a SAB with hidden address. Since both page have the same name, website, service area and phone number its pretty reasonable the ranking of your page is affected by some penalizing algos I recommend to contact business support to get the second page deleted as spammy duplicate of yours. The best way to contact business support: https://support.google.com/business/contactflow?hl=en

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Listing doesn't come up at search and duplicate listing.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hello Helmut,

Thank you for the prompt reply, ill do it right now.

best,
Ilya

Re: Listing doesn't come up at search and duplicate listing.

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Locktech USA CITY REGISTRATION.JPGBusienss Registration

 Hello @Helmut Geissler

 

Hello Sir, I hope you are well.

My name is Ilya and you have helped in the past.

 

My locksmith Business from Manhattan was suspended due to quality issues.

I have this business registered at the same location since 2012, I have an NYC Department of state business registration (which I will attach a copy), I have bank account, checks, phone bills and more documents all with the same business name and address.

 

Can you please help me to reinstall it?

 

Business Name: Locktech USA

Business Address: 146 Suffolk St, Unit A, NY NY 10002

Google Plus page: https://plus.google.com/b/100733270829695515135/?

pageId=100733270829695515135

Website: http://locktech-usa.com/

Phone number: 212-810-7829

Yelp page: https://www.yelp.com/biz/locktech-usa-new-york

 

Last time I appealed it was today 11/17/2016, but without response from Google.

 

Thank you for taking your time and looking into this manner. I really appreciate that.

Best,

Ilya

 

Re: Listing doesn't come up at search and duplicate listing.

Top Contributor
# 5
Top Contributor

@Ilya Lashenko

 

Maybe my eyes get bad.

But I can't see your mentioned bsuiness name and its address on the provided lices paper issued 2012

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile
Marked as Best Answer.
Solution
Accepted by topic author Ilya Lashenko
November 2016

Re: Listing doesn't come up at search and duplicate listing.

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hello @Helmut Geissler

 

Good day sir. Thank you for looking into it quickly.

The Address is on the top left center of the page, under "address for process"

 

Google just replied to me and said after reviewing my page they determined that its on compliance with quality guidelines, and they suppose to reinstall the page.

 

Thank you again for the prompt reply and help.