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Listing does not show up on maps

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 Hello,

 

Google Search has stopped showing our company profile when searching "marcy design". However still appears in Google Maps under the same search term.

 

We noticed that the profile appears in Google Search if the search term is "marcy design columbus"

 

Any help for a solution to this issue would be appreciated. Below is related info.

 

Business:
Marcy Design
2461 E. Main St.
Columbus, Ohio 43209
614-224-6226

 

Google Search: "marcy design" - Profile does not show
https://www.google.com/search?q=marcy+design&rlz=1C1CHBD_enUS744US744&oq=marcy+design&aqs=chrome..69...

 

Google Search: "marcy design columbus" - Profile shows up
https://www.google.com/search?rlz=1C1CHBD_enUS744US744&ei=cnlXWp-aM9b6jwPZwr_wAQ&q=marcy+design+colu...

 

Google Maps: "marcy design" - Profile Shows up
https://www.google.com/maps/place/Marcy+Design/@39.9567824,-82.9351723,17z/data=!3m1!4b1!4m5!3m4!1s0...

2 Expert replyverified_user

Listing does not show up on maps

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Helmet,

Could you review my post about an issue that we're having with Google Search (See below).

Thanks,

Greg

Re: Listing does not show up on maps

Top Contributor
# 3
Top Contributor

Hey @Greg K

 

despite of the fact I would have preferred you started an new thread instead of jumping such an older thread I can say not able to replicate your issue:

Clicking the first link I have no issue to get your knowledge panel (KP) as well:

 

Here what I get  for your  first link:

 

Screenshot 2018-01-11 at 23.47.15.png

And this KP refers to this GMaps listing: https://goo.gl/maps/PeDbuJoLpMK2

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Listing does not show up on maps

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hey @Helmut Geissler

 

Thanks for the reply. I apologize because I didn't know how to start a new thread. If you search for 'marcy design' only, the company profile does not appear. From your screen capture, it looks like you searched for 'marcy design columbus'. I listed 3 links earlier. The first link is for 'marcy design' and it's not working from my computers. 

Listing does not show up on maps

Top Contributor
# 5
Top Contributor

Hi Greg,

 

All post have been moved to their own thread. This will make it easier for Helmut to assist you. 

 

In the future, to start a new thread, please go to the top level of the Community, and from there, click on the board that is most closely related to your question. After that, you can click on the pink "+" sign in the lower right corner of the screen to start a new topic. Making your new thread is fast, easy and allows more specific help directly to you (and not all of the other members in the old thread).

 

NOTE: There is no need to reply to this post. It is for informational purposes only. :)

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Listing does not show up on maps

[ Edited ]
Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hey @Helmut Geissler

 

Thank you for your help. I'm still looking for a solution. Any ideas?

Listing does not show up on maps

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

@James_Clemens

 

Hello,

 

I haven't received any solutions to my posts. Do you have any suggestions to resolve the issue?

 

Regards,

Greg