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Knowledge Graph Business Error

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I edit website content for Muhlenberg College. We resolved a Google Maps issue last year where a college department was appearing instead of our college itself. We fixed that, but I now see that our Knowledge Graph results include an erroneous "Located In" section that I cannot edit or remove. I'd like to remove the "Located in: Muhlenberg College Hillel" line completely.

 

Screenshot 2016-01-12 16.28.55.jpg

 

Any suggestions would be very much appreciated!

 

Muhlenberg College

Bill Keller, Director of Digital Communication

2400 W. Chew Street, Allentown PA

484-664-3233

https://plus.google.com/u/0/+MuhlenbergCollegeAllentown/posts

1 Expert replyverified_user

Re: Knowledge Graph Business Error

Top Contributor
# 2
Top Contributor

Hey @MuhlenbergCollege! I believe only Google can remove the "located in" feature. I'll escalate this to them to see if they can fix it for you.


Joy Hawkins, Google My Business Top Contributor
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Owner of Sterling Sky
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Re: Knowledge Graph Business Error

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you Joy! Much appreciated.

Re: Knowledge Graph Business Error

Top Contributor
# 4
Top Contributor
Hey Guys! Google got back to me and this issue should be resolved now.

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual