AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

My Business
1.9K members online now
1.9K members online now
Take your business to the next level.
Guide Me
star_border
Reply

Incorrect Driving and Walking Directions to Business

Follower ✭ ✭ ☆
# 1
Follower ✭ ✭ ☆

A potential noticed that there are incorrect driving/walking directions to his business when you get directions to the business address. When you get directions to the business name, however, it is correct.

 

The business name is Osborn Orthodontics and is located at 4000 SW 34th Ave #B, Amarillo, TX 79109.

 

https://www.google.com/maps/place/Osborn+Orthodontics/@35.1787769,-101.8842137,17z/data=!3m1!4b1!4m5...

 

Is there a way that Google could correct this?

 

Unnamed image (8).pngDirections to AddressUnnamed image (9).pngDirections to Business Name

 

 

1 Expert replyverified_user

Incorrect Driving and Walking Directions to Business

[ Edited ]
Top Contributor
# 2
Top Contributor

Hi Kyle,

Problems with directions to street addresses must be directed to the Google Maps team, we deal here only with incorrect directions to business listings.

Create a simple directions on Maps, for example

https://www.google.com/maps/dir/35.1797523,-101.8817397/4000+SW+34th+Ave,+Amarillo,+TX+79109/@35.178...

 

Click on the route, in the left panel, to select it.

Click the Send feedback link, at the bottom right corner of the map to activate the reporting mechanism for Directions.

Click the gray flag, next to the step, for the second step.

Select Other problems with this step and leave a note requesting the correction of the access point for Directions and Street View.

It could take a while for the Maps team to fix the directions.

If they are not fixed after 3 months, please request for assistance in the Google Maps help forum.

https://productforums.google.com/forum/#!forum/maps

 

 




treebles, Google My Business Top Contributor