5.5K members online now
5.5K members online now
Take your business to the next level.
Guide Me
star_border
Reply
Highlighted

Incorrect Driving / Walking Directions to My business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I am the owner of Rapport Coffee by Cafe Smith located in San Clemente, California.

The address is 647 Camino De Los Mares Ste 122, San Clemente, CA 92673.

 

https://www.google.com/maps/place/Rapport+Coffee+by+Cafe+Smith/@33.4583956,-117.6521863,17z/data=!3m...

 

Currently, Google Map suggests direction to our coffee shop from back side of the building.

If coming from the back side, there is no way customers can find us unless they drive around the whole building.

I have reported Google to make a correction on Google Maps several times but still haven't responded.

Other tenants located next to us have correct direction suggesting customers to make a small U-turn so that they can come to the front side of the building. 

 

This is how it looks now:

Capture.JPG

 

This is the direction to our next tenant, which is correct:

Capture.JPG

 

 

Please advise on how I can change this.

Too many customers have already complained due to wrong direction. 

 

Thanks!

 

1 Expert replyverified_user

Incorrect Driving / Walking Directions to My business

Top Contributor
# 2
Top Contributor

There is actually nothings you can do to change it I believe,

But I asked already  Google to fix it for you

FMI # 916

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Incorrect Driving / Walking Directions to My business

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hello,

Thank you for your response.
I believe Google will be able to change it for me.
If other tenants right next to us have same direction as ours, I would
assume that Google cannot change it.
But since all other tenants have correct direction but us, Google should do
something to make our directions to show exactly same as other tenants.
A lot of customers turned their ways since they couldn't find us following
Google direction.
A change will be a great help for our operation.

Thanks,

Incorrect Driving / Walking Directions to My business

Top Contributor
# 4
Top Contributor

be patient please 

@dfanb 0

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile
Experts in the Topic
Helmut Geissler