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Incorrect Driving Directions

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Seattle Humane

2. 13212 SE Eastgate Way, Bellevue, WA 98005

3. (425) 641-0080

4. https://www.google.com/maps/dir/Walmart/Seattle+Humane,+13212+SE+Eastgate+Way,+Bellevue,+WA+98005/@4...

 

 

The driving directions to my business are incorrect.  The pin location and business address are correct.

 

Directions are currently routing to a restricted entrance off of SE 32nd St, when the correct public entrance is on SE Eastgate Way.

 

SeattleHumane_GMaps.PNG

1 Expert replyverified_user

Incorrect Driving Directions

Top Contributor
# 2
Top Contributor

Hey @SHS B

would this marker be a better or  the correct access point to the address in question?

 

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_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Incorrect Driving Directions

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi @Helmut Geissler, actually that driveway no longer exists.  Here's a marker to the correct access point: here

 

Thank you for your help!

Incorrect Driving Directions

[ Edited ]
Top Contributor
# 4
Top Contributor

haha @SHS B

 

Bit late I saw now you marked this access point already on your first provided screenshot and I didn't noticed it.

 

But now it''s obvious & clear and I asked Google to correct the access point for your listing to this lat/long: 47.580667, -122.164417

 

This is my escalation (note: this link is FMI & reference only)

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Incorrect Driving Directions

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

@Helmut Geissler Thank you very much!  I'll give it a week or two to change, unless you suggest otherwise.

Incorrect Driving Directions

Top Contributor
# 6
Top Contributor

No need to wait until next week @SHS B

It seems fixed already and my escalation was successful [5-5051000020910]

 https://goo.gl/maps/6p8vQF51dvs

 

Please doublecheck yourself

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Incorrect Driving Directions

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

@Helmut Geissler Yep, it's fixed!  Thank you very much for your quick help!