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Import Google reviews from Google+ to Google Search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
Hi,
 
When I google my company, I see three reviews that come up in the knowledge box on the right side of the search.
 
However, when I log in to the Business account on Google+, I see that we have six reviews. 
 
1. Did Google separate the two entities? 
 
2. How can I have my Google+ reviews show up in Google Search?
 
3. What can I do for my clients? It will be a huge pain to tell them to go to multiple Google links for their review. 
 
Thanks.

 

Original Post: https://productforums.google.com/forum/#!msg/websearch/htKoVabYyCk/WRNVFc2YCwAJ

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Joseph B
December 2016

Import Google reviews from Google+ to Google Search

Top Contributor
# 4
Top Contributor

Hi Joseph

 

You'll need to speak with GMB support to get those two accounts merged. You can do that via one of the following options: 

 

Talk to a Specialist

 

Facebook

 

Twitter


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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View solution in original post

Import Google reviews from Google+ to Google Search

Top Contributor
# 2
Top Contributor

Hi Joseph

 

Can you please provide screenshots of what you see in Google Search and what you see in GMB dashboard?

 

Thank you


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog

Import Google reviews from Google+ to Google Search

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Priya,

 

It turns out that there are two different listings for my company. 

 

The verified business with the six reviews I want shown in the knowledge box displays the company title as "Company, Inc.".

 

The listing shown in the knowledge box with the four reviews that I don't want displays the company title as just "Company".

 

"Company, Inc." is my Google verified business name and the knowledge box I want shown when people google my business no matter if they look for "Company" or "Company, Inc."

 

Where and how can I proceed to remove the duplicate entry so I can have "Company, Inc." shown along with the six reviews?

 

Thank you

Marked as Best Answer.
Solution
Accepted by topic author Joseph B
December 2016

Import Google reviews from Google+ to Google Search

Top Contributor
# 4
Top Contributor

Hi Joseph

 

You'll need to speak with GMB support to get those two accounts merged. You can do that via one of the following options: 

 

Talk to a Specialist

 

Facebook

 

Twitter


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog