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How to restore Google Reviews

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Our Google reviews went missing from our listing tonight and I believe it's because when I was rebuilding one of our sites, I used a few of them as testimonials.  The crawler must have seen that and noted a violation of the TOS from what I have read.  I've removed those from the site.  How can we get them reinstated on our Google listing?  The link is https://goo.gl/maps/ku4xBHhwcLK2.  Please help!

1 Expert replyverified_user

Re: How to restore Google Reviews

Top Contributor
# 2
Top Contributor

Hi @Karen B

 

There could be one of many reasons they were removed. However having dealt with a similar issue recently it turn out that Google cannot revert a review that has been removed, even if they wanted to.

 

Sorry.

 

 

 



Tim Capper, Google My Business Top Contributor
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How to restore Google Reviews

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

It was actually a Google bug and they are all back.  Thank you for responding!!

How to restore Google Reviews

Top Contributor
# 4
Top Contributor

Outstanding .... that was lucky 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership