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How to get Facebook Reviews on Google My Business?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I noticed this business was able to display its Facebook reviews on their Google My Business page.

 
How can I get this please? Our facebook rating is really good.
 
Thank you,Screen Shot 2017-06-26 at 15.34.35.png

Re: How to get Facebook Reviews on Google My Business?

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Hi @Steve A

 

As far as I'm aware, the 'reviews from the web' section of the knowledge graph is automatically determined by Google. You can't choose which reviews you want (or don't want) to show there.

 

If you haven't already done so, a good place to start might be to add structured data 'SameAs' to associate your social media pages with your website - instructions for how to do this are here from Google.

 

As an added bonus, you might also have social icons appear like below (though again, this is not guaranteed).

 

I hope this helps a bit.

 

 social-profiles01.png

How to get Facebook Reviews on Google My Business?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Mark,
 
Thank you for your reply. I know a lot of Google's stuff is automated which is slightly infuriating when trying to add important information.
 
I have looked at your link but my knowledge of coding is little. Do you know where this sort of information is supposed to go? I am a little confused, as our website clearly shows our social media links which you can see here : goo.gl/eoDfcH
 
Any assistance would be greatly appreciated!
 
Thank you,

How to get Facebook Reviews on Google My Business?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I have seen a business listing that calls in Facebook Reviews on its GMB results. I'd also like to do this, but like Steve, find it a bit infuriating that this cannot be added manually by the business owner. 


The reason it's annoying is two fold: My business has been running since 2002 with the name unchanged as Double S Design, website https://doublesdesign.com, my Facebook page is Double.S.Design2002 because some idiot already uses doublesdesign!

 

If I use the code example you give 'SameAs' on the social media icons on my website, will that do the trick?

Ideally there should be a way of verifying the social media account to GMB in a simpler fashion

How to get Facebook Reviews on Google My Business?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I've tried adding the code to our website. Time will tell if it does anything.

I agree, there should be an option within the GMB control panel to define your social profiles and other areas where reviews could be present.

 

Come on Google!

Re: How to get Facebook Reviews on Google My Business?

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hi Steve,

I assume you mean this code?

<script type="application/ld+json">
{
"@context": "http://schema.org",
"@type": "Person",
"name": "your name",
"url": "http://www.your-site.com",
"sameAs": [
"http://www.facebook.com/your-profile",
"http://instagram.com/yourProfile",
"http://www.linkedin.com/in/yourprofile",
"http://plus.google.com/your_profile"
]
}
</script>

How to get Facebook Reviews on Google My Business?

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Hi Soo,

 

Yes that's right. Whether it works or not is another matter!

Haven't noticed anything working just yet...

How to get Facebook Reviews on Google My Business?

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Nothing working my end either. And of course I have filled in all the fields correctly.

If you add a Google Post (advert thing) that appears straight away, so there seems to be a step missing maybe.

I changed my main Twitter account name to doublesdesign and my Facebook account I improved to doublesdesign2002 - so got rid of the full stops to improve chances of getting this sorted.

 

Dear Google,

Can you please let us know what's going on????

 

xxx

 

How to get Facebook Reviews on Google My Business?

Follower ✭ ☆ ☆
# 9
Follower ✭ ☆ ☆

One great trick to getting your reviews from FB and other review sites to show up is to make sure your FB account matches your GMB listing EXACTLY! If there are any differences between the two Google typically won't pull those reviews because they can't be certain they are the same business. 

How to get Facebook Reviews on Google My Business?

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Thanks Lindsey but this doesn't appear to be the case with the example I used. The name on Google is completely different to the name on Facebook, and the @username on Facebook is different again.....