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How do I get Department Hours to Display on Knowledge Panel?

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# 1
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What is the best way to get service hours to display on the main business listing in the "See more hours" link on the Knowledge Panel? When the update occurred, our Jeffrey Honda location had these hours displayed on its own.

 

Screen Shot 2017-02-24 at 10.28.51 AM.png

Now I was trying to recreate it for Jeffrey Kia location. I submitted a location on maps that was accepted, so it is an unverified listing just like it is for Jeffrey Honda location. But when Jeffrey Kia knowledge panel comes up it is not showing the service department hours. It is not labeling the Jeffrey Kia Service listings as "Located in Jeffrey Kia". My next step would be to try and claim the listing, but since this is not currently an option to set in GMB dashboard, I am not sure this will work. Is this something that I need to reach out to Google support to fix? Ultimately I will want this for other dealership locations.

 

Jeffrey Honda- https://goo.gl/pduKn5

Jeffrey Honda Service- https://goo.gl/HuveyW

Jeffrey Kia- https://goo.gl/zOVF4g

Jeffrey Kia Service- https://goo.gl/H7PHiW

 

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Marked as Best Answer.
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Accepted by topic author Nathan S
March 2017

How do I get Department Hours to Display on Knowledge Panel?

Top Contributor
# 4
Top Contributor

To have a business page listed as "located in:" within another business page, KP you need to contact business support, they are the only ones that can internally list it like that.

 

How to Contact Google Business Support



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

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Re: How do I get Department Hours to Display on Knowledge Panel?

Top Contributor
# 2
Top Contributor

Hi @Nathan S

 

This is algorithmic and possible support may be able to add in the back end, but not sure.

 

Ensure all listings are verified, within same account and all hours present.

 

You can contact support, bus as I mentioned they may or may not have permissions for this.

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

How do I get Department Hours to Display on Knowledge Panel?

Follower ✭ ☆ ☆
# 3
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Thank you for reply. I was hoping there was an easier way. I will have to see if it does it when I verify the other department. But I still do not see a way to tell google this business is located in the main business. I am relying on the algo that is not very reliable for things like this it seems.

Marked as Best Answer.
Solution
Accepted by topic author Nathan S
March 2017

How do I get Department Hours to Display on Knowledge Panel?

Top Contributor
# 4
Top Contributor

To have a business page listed as "located in:" within another business page, KP you need to contact business support, they are the only ones that can internally list it like that.

 

How to Contact Google Business Support



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership