AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

My Business
1.9K members online now
1.9K members online now
Take your business to the next level.
Guide Me
star_border
Reply

How do I edit make a reservation section on my business g+ page?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Can you let me know how are the resort rating mentioned when we do a search in google & can we change the same.

 

Have highlighted the “3-star hotel”.

 

How do I edit it?

Business Name: Club Mahindra Kandaghat

Current business address: Kalka Shimla Highway, Shimla Hills, Dist Solan, Kandaghat, Himachal Pradesh 173215, India
Current telephone number: 01792 257 062
Google+ URL: https://plus.google.com/112867656304794622297/about

 

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Dhanya B
June 2016

Re: How do I edit make a reservation section on my business g+ page?

Top Contributor
# 2
Top Contributor

@Dhanya B

 

Sory I didn't yet quite understand what you are going to edit and for what reason.

 

This is how the "Make a reservation" card appeares:

screencapture (35).png

 

Are you going to edit it to a 4-star Hotel or what else?

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Dhanya B
June 2016

Re: How do I edit make a reservation section on my business g+ page?

Top Contributor
# 2
Top Contributor

@Dhanya B

 

Sory I didn't yet quite understand what you are going to edit and for what reason.

 

This is how the "Make a reservation" card appeares:

screencapture (35).png

 

Are you going to edit it to a 4-star Hotel or what else?

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: How do I edit make a reservation section on my business g+ page?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi thr,

Yea, I need to edit the 3-star hotel to 5-star how do I do that? Since these stars are not based on the reviews we can edit ryt?

Re: How do I edit make a reservation section on my business g+ page?

[ Edited ]
Top Contributor
# 4
Top Contributor

@Dhanya B

 Soory editing a mistake:

As you had no option to specify the stars (nobody can do this through GoogleMyBusiness) you can NOT edit it.

Google btw extract this information from the booking platform  linked in the card "Make a reservation"

 

It well can be the booking platform listed you wrong.

In this case you should contact the booking platform first.

Supposed the booking platform list you correctly as a 5-star accomodation don't hesitate to contact business support.They should be able to fix the wrong star rating for you.

The best way to contact business support:
contactflow & request a call back
https://goo.gl/5iDTCU
Talk to a specialist

https://goo.gl/IL2Qmf
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: How do I edit make a reservation section on my business g+ page?

Top Contributor
# 5
Top Contributor
Google assigns these ratings based on the standard hotel rating system. Generally the stars match the site that is used for your booking link but I'm seeing you don't have one of those. They also generally match what's on Priceline: http://www.priceline.com/hotels-near-club-mahindra-kandaghat-shimla-himachal-pradesh-4573599-an.hote...

It's not something you can directly change. If your rating on the other sites improve, your rating on Google should improve.

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual