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Help with search words to show our business?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi we have stumbled across a search issue if we are looking for pool care/ cleaning companies in our area ours will only pop up if we type in our business name.

if i type pool , pool care, pool servicing we do not show up how can we fix this if possible thanks.

 

Redcliffe City Pool Doctor

Address: 32 Beach St, Kippa-Ring QLD 4021
1 Expert replyverified_user

Re: Help with search words to show our business?

Top Contributor
# 2
Top Contributor
Hi Redcliffe

Part of the reason may be the fact you have 2 pages published for your business - in fact I'm surprised you haven't received a duplication penalty yet.
https://plus.google.com/101299973178309862158/about
https://plus.google.com/107388352432571894686/about

Do you know who owns these two pages? One of the pages will need to be merged as a duplicate with the other page, but it will involve using GMB support and knowing who owns the pages.

Priya Chandra, Google My Business Top Contributor
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Re: Help with search words to show our business?

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi

Sorry for the late reply are we able to delete 1 of them ?

The one below is the 1 we would like to remove.

https://plus.google.com/107388352432571894686

Kind regards

Christina.

<edited by a Community Manager as noted below>
 
NOTE: This post has been edited by a Community Manager - per Community Guidelines - in order to remove contact information which was most likely due to an email or mobile footer. This is done in order to protect account security and/or privacy. Please be sure to remove this information in future replies. Thank you for your understanding. 

Re: Help with search words to show our business?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
hi we manage the bottom 1 but im unsure who's profile the other 1 is i am not sure whether i have accidently added the page to another account so please iggnore previous msg about deleteing thanks

Re: Help with search words to show our business?

Top Contributor
# 5
Top Contributor
Hi Redcliffe

What you'll need to do is get in touch with GMB support via this link: https://support.google.com/business/contact/business_c2c_l?rd=3# and ask them to merge the two pages together as duplicates.

You may have to request ownership of the page that you currently do not own (https://plus.google.com/101299973178309862158/about) but GMB support will tell you whether that is necessary or not.

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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