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Help to remove troll reviews from people who have never been clients or even prospects

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We are  brand new wedding business and our first review is a one star with no comment from someone that we have never met or who has never been in contact with us. Another issue is that when you look at the reviewers profile it says he has made no reviews yet we have a 1* from him.

 

We are Sunninghill Weddings,Dorchester, Dorset.

 

 What can we do to get this removed as it will have a negative impact on this new business.

Help to remove troll reviews from people who have never been clients or even prospects

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭

Hi Nikki B

Reviews can be reported -> hover with the mouse to the name of the reviewer a flag will appear -> click on it and take the form -> here you select the most suitable option and send

 

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