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Google star reviews (e.g. 4.8 ****) not showing under business name in organic search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I would appreciate if someone could help me. My business details below:

 

InvestIN Education Ltd

4 Devonport 23 Southwick Street London W2 2QF

0844 057 0242

https://www.google.co.uk/maps/place/InvestIN+Education/@51.5161181,-0.1699931,15z/data=!4m2!3m1!1s0x...

www.investineducation.co.uk

 

I have around 45 google reviews but when you search for my business the reviews are hidden below and not displayed clearly as a star rating under the business name like with other businesses. I understand that business categories can affect this, specifically the educational category, but I have removed this as we are a training provider in the strictest sense. This is the only category I have used, and other training providers display the star rating and reviews clearly.

 

Any thoughts as to what I can do?

 

Many thanks.

1 Expert replyverified_user

Google star reviews (e.g. 4.8 ****) not showing under business name in organic search

Top Contributor
# 2
Top Contributor

incase you refer to the missing rviw score in the Knowledge panel (KP)foryur listing:

its an intended behavior for alleducation businesses not toshow this review scorein the KP.

It should appear instead in GMaps.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Google star reviews (e.g. 4.8 ****) not showing under business name in organic search

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Please see for example this business:

 

Digital Mums: https://www.google.co.uk/maps/place/Digital+Mums/@51.5455336,-0.0512549,15z/data=!4m2!3m1!1s0x0:0xae...

 

Their star reviews are shown in the business panel and they have the same business category as me and a similar conceptual business.

Re: Google star reviews (e.g. 4.8 ****) not showing under business name in organic search

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

@Helmut Geissler to be clear see the comparisons below. I removed the educational institution aspect of my business from my editor but I am wondering if something is still encoded which is causing this issue. Would appreciate your help!

 

 dm.jpg

 

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