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Google star rating not appearing beneath search result

Follower ✭ ✭ ☆
# 1
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I've tonnes on positive negative business reviews across various websites, like Yelp, ConsumerAffairs, Trust Pilot, and Google itself. If I search for my business name, it shows 0 start before my business name. see the screenshot 

ss.png

 

Star is appearing as Grey, despite of having 100s of reviews on various platform, including Google, please see the screenshot:

ss1.png

and these reviews have appeared over a period of so many months, even over a year, but ratings are still not appearing neither for organic nor paid results. Can anyone please shed some light on this?

1 Expert replyverified_user

Re: Google star rating not appearing beneath search result

Top Contributor
# 2
Top Contributor

Hi @RajK

 

I would love to take a look but have no idea what the business is?

 

However that 1 single star that you have greyed, next to the name, is not a star rating and every single business page has 1 there.

 

This is for people to bookmark / star the page in their personal maps search.



Tim Capper, Google My Business Top Contributor
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Re: Google star rating not appearing beneath search result

[ Edited ]
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# 3
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Hey @Tim Capper,

 

Thanks for the response. Business is CountryWide Debt Relief.

 

and it is not just about this screenshot, I don't see start ratings in search results as well for PPC and organic results for my website

 

Look forward to hear from you.

Re: Google star rating not appearing beneath search result

Top Contributor
# 4
Top Contributor

Hi @RajK

 

Ok, if its the business at 1504 Brookhollow, then the reason you have no overall rating is because you only have 4 reviews.

 

You need to have 5 reviews for an average star rating to start appearing



Tim Capper, Google My Business Top Contributor
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Re: Google star rating not appearing beneath search result

Follower ✭ ✭ ☆
# 5
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Thanks Tim,

But what about he other reviews which are there on other portals, like Yelp, Consumer affairs, trust pilot, etc.

I guess, Google accumulate reviews from all over the web

Re: Google star rating not appearing beneath search result

Top Contributor
# 6
Top Contributor
Google does not display other sites reviews, only reviews left on Google



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Google star rating not appearing beneath search result

Follower ✭ ✭ ☆
# 7
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Hey Tim Capper,

 

"If you just search for both the companies in screenshot, they have just one Google review, but their ads appear with Star Ratings, which means Google do accumulate ratings from other websites as well and show them in paid and organic search results.

 

My query is not about showing reviews on Google page from other websites. My concern is that why ratings are not appearing beneath my ads but it is appearing for others.

 

Please look at the attached screenshot, these guys have just 1 Google review, but still ratings are appearing along with their ad

tcr.pngndr.png


I've more than 100 genuine reviews across various other websites like, TrustPilot, Yelp, Consumer Affairs, Facebook, yellowpages, etc.

Re: Google star rating not appearing beneath search result

Top Contributor
# 8
Top Contributor

Now you are talking about something completely different!

 

You queried star rating / reviews in your Business Knowledge Panel

 

For ads see >>https://support.google.com/ads/answer/3467841



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Google star rating not appearing beneath search result

Visitor ✭ ✭ ✭
# 9
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I have 6 reviews and it still isn't showing my google rating...?

Re: Google star rating not appearing beneath search result

Visitor ✭ ✭ ✭
# 10
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My business is called OCDetail it's in Airdrie Alberta Canada if that helps you find it.