AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

My Business
2.8K members online now
2.8K members online now
Take your business to the next level.
Guide Me
star_border
Reply

Google reviews profile image not showing?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

When I respond to a google review why doesn't my profile image show up next to my review. Is there something I need to do?

Thanks for your help.Screen Shot 2018-03-21 at 10.09.01 AM.png

 

 

Google reviews profile image not showing?

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Hi Emmanuelle,

I'm having the same issue!  Have you received an answer or figured this out?  Any help you could offer would be great!

Google reviews profile image not showing?

Collaborator ✭ ☆ ☆
# 3
Collaborator ✭ ☆ ☆

Hi @Posh Pineapple and @Emmanuelle R - As of right now, it doesn't look like Google displays the "(owners)" profile photo when responding to reviews. 

Google reviews profile image not showing?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Nathan,

 

Very odd that it doesn't... thank you so much for responding!

Google reviews profile image not showing?

Collaborator ✭ ☆ ☆
# 5
Collaborator ✭ ☆ ☆

It's strange but hoping this changes down the road *fingers crossed*