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# 1
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Johle Built Customs 4955 bradford rd west paducah ky 42086 5733521022. Looking to enhance our web presence. Wanting to know what criteria needs to be met to show up on top 3 suggestion on the maps section. Also wanting to know what Google rating is and how it works. Noticed this in the reviews section my Google business page.

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Accepted by topic author Jamie L
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Re: Google rating

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# 2
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Hi @Jamie L

 

That is a bit of an open ended question to explain ranking factors both on and off site.

 

So these two articles will help you understand a little bit more:

https://www.en.advertisercommunity.com/t5/Articles/Ranking-Factors-of-a-Google-Business-Page/ba-p/50...

 

https://www.en.advertisercommunity.com/t5/Articles/Boost-your-Local-SEO-amp-Business-Visibility-in-S...

 

Ratings / Reviews:

 

Customers can leave a review on your business listing, together with a star rating of 1 - 5. These are calculated by Google in the bayesian average, so its not just a case of normal averages : https://en.wikipedia.org/wiki/Bayesian_average

 

Here is all the info on Google reviews:

https://support.google.com/business/answer/3474050

 

 

 

 



Tim Capper, Google My Business Top Contributor
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# 3
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Thank you so much for the information Mr. Capper. I appreciate your time!