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Google+ page mostly wrong, mix-and-match

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I represent the Corvallis Benton County Public Library.  A search for that (or just "corvallis library") returns the correct site (cbcpubliclibrary.net).  However the box on the right, the google+ page?,  is *mostly* wrong.

 

For example, the title, picture of our building, and info blurb text from wikipedia is correct.  But the map location, website, directions, address and phone are wrong.  All of those buttons take you to the Benton County Law Library, next door.

 

How do I un-noodle all of this?  When I use the "own this business?" link it seems the whole box is for the Benton County Law Library and not us.  I basically need to reassociate the result with the correct google+ page.

 

Here is our correct Google+ page: https://plus.google.com/106831395001502872496

 

Thank you for your time and assistance!

 

1 Expert replyverified_user

Re: Google+ page mostly wrong, mix-and-match

Top Contributor
# 2
Top Contributor

Hey @Jesse A

 

Are you aware the fact the website ("https://plus.google.com/106831395001502872496/about") as you provided it isn't at all tied to GoogleMaps as any  local page should be.

 

The page (or its knowledge panel) if searching for "Corvallis Benton County Public Library" is any unverified page.

There is (btw though) an other page for the same address and with the same name:

https://plus.google.com/100772306216557120632/about and it also isn't tied to Google.

The page coming up is this one: maps.google.com/?cid=1591958232688061023

 

I strongly recommend claiming the latter - verifying it through your dashboard 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google+ page mostly wrong, mix-and-match

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you for the response Helmut.  I have successfully completed the verification process.  A positive first step!

 

I don't think I was succinct with my original submission.  A picture is worth a thousand words.  Google is mixing elements from two different businesses (my corvallis benton county public library and the benton law library next door).  I've included a screenshot, (http://cbcpubliclibrary.net/google_troubles.JPG)and circled in red the elements for the corvallis benton county public library and in blue the benton law library.  

 

I apologize but I don't understand what you mean when you say "as you provided isn't at all tied to googlemaps as any local page should be."  Would you be willing to shoot me information on how I would do this?  I don't understand the second part "and it also isn't tied to Google".  The address and map as I see it in googlemybusiness is accurate.

 

Again, thanks and any assistance or guidence would be greatly appreciated!

 

(FWIW, the first of of the 5 icons below that box in the "People also search for" is to "Corvallis... County Public Lib...", the small maps picture is correct - however when you click on it search switches to "benton county law library", though our side is the first in the list (and has all the correct information)).

Re: Google+ page mostly wrong, mix-and-match

Top Contributor
# 4
Top Contributor

@Jesse A

 

to explain what I've said "https://plus.google.com/100772306216557120632/about is not tied to GMaps":


get this G+ page "https://plus.google.com/100772306216557120632/about is not tied to GMaps" in the classic view of G+ please.

 

It looks then like below:

Screenshot 2016-05-13 at 10.09.27.png

 

now hover the mouse over the address line "645 NW Monroe Ave., Corvallis, OR 97330" under the name of the page.

 

For any "good" business page in G+ view being "tied" to GMaps this address line is linked to GMaps.

 

In your above case it isn't.

And  for https://plus.google.com/106831395001502872496/about there isn't even such "untied address line" in G+ classic view - since it is a brand page.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile