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Google business is verified, but I am not showing in maps and customers are unable to leave reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My business is Boulevard Hair Boutique at 1353B NW Saint Lucie West Blvd, Port Saint Lucie, FL, 34986.

We have been open for about 7 weeks and about that long ago I created a business profile, applied for mail verification, received the post card ,entered the code and have since been verified. The problem is that my business shows up if you search for the entire name of my business ONLY. I do not show up in maps, I do not show up in a general search for
"hair salon port saint lucie" at all. And customers are unable to leave my business reviews. PLEASE HELP! Ive spend hours trying to get this corrected. My phone number is 772-336-7300 for business

1 Expert replyverified_user

Re: Google business is verified, but I am not showing in maps and customers are unable to leave revi

Top Contributor
# 2
Top Contributor

@Boulevard Hair B wrote:


 

And customers are unable to leave my business reviews. 


The problem is that my business shows up if you search for the entire name of my business ONLY. I do not show up in maps, I do not show up in a general search for
"hair salon port saint lucie" at all.

 

But both is not correct:

 

1# Users can review you through this link: http://goo.gl/xcFhUv

2# you show up in GMaps for 

https://maps.google.com/?cid=7976774854735548460

or

for "hair salon near Port St Lucie, FL 34986" and then as 13th ranked listing:Screenshot 2016-08-21 at 22.30.15.png

 

Regarding you ranking:  https://support.google.com/business/answer/7091?hl=en 

 

 

 

 

 

 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google business is verified, but I am not showing in maps and customers are unable to leave revi

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you! So how would my customers leave me a review? Most businesses have a link in their profile that is easily accessible when your business is google searched. Are you saying I should have to copy/paste and send this link to people waiting to give us a review? Is there an easier way? Also, why would I show up in maps with all that detail "hair salon near port saint lucie,fl,34986" and not show up for the more common "hair salon port saint lucie?" As you would agree, 99% of customers are going to search the latter one and not sit there and type out the full city and zip code. How could I become more accessible in that aspect?

Re: Google business is verified, but I am not showing in maps and customers are unable to leave revi

Top Contributor
# 4
Top Contributor
have you read my last phrase about ranking?

Regarding you ranking: https://support.google.com/business/answer/7091?hl=en

And about reviews:

The link I provided is the best you ever could get - be happy go lucky with this.

If it isn't satisfying you just never mind my review link and hint your customers on this HC article: https://support.google.com/maps/answer/6230175?hl=en

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile