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Google My Business - Thumbs Up for Reviews

Top Contributor
# 1
Top Contributor

Google My Business is rolling out a new update that gives reviewers the power to "thumbs up" a review left on a business. This should bring more focus to those real reviews and bring more engagement, too. 

google-my-business-thumbs-up.png

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Google AdWords Top Contributor | Google Partner | GYBO | Local Guide | My Profile


 


 


 

5 Expert replyverified_user

Re: Google My Business - Thumbs Up for Reviews

Top Contributor
# 2
Top Contributor
Well that's cool. Thanks for sharing. Yelp has had this type of feature for
a while.

Joy Hawkins, Google My Business Top Contributor
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Owner of Sterling Sky
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Re: Google My Business - Thumbs Up for Reviews

Top Contributor
# 3
Top Contributor

Very welcome, @JoyHawkins!

 

I think this is a great move for Google Reviews and I was happy to see it.

 

Kind Regards,

 

James

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Re: Google My Business - Thumbs Up for Reviews

Rising Star
# 4
Rising Star
Wish there was a thumbs down as well. We need less Yelp and more Reddit.
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Director of Marketing | Nehmedia | Partner Profile

Re: Google My Business - Thumbs Up for Reviews

Top Contributor
# 5
Top Contributor
Honestly based on my experience with GMB, I feel like the thumbs down would
only get used by business owners on their negative reviews or positive
reviews on competitors.

Joy Hawkins, Google My Business Top Contributor
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Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: Google My Business - Thumbs Up for Reviews

[ Edited ]
Rising Star
# 6
Rising Star

Its a function repeatedly requested in internal Yelp Elite forums I'm in. And I see reviewers all the time I'd vote down for being obnoxious or hateful. And of course, some business owners would rather thumb up their competitor's bad reviews. I work with a lot of photographers, nonprofits, and pet resorts -- fields that tend not to be overly vengeful against their rivals. I work with GMB a lot too, and yes, the owners might thumb up or down, but so will happy, loyal customers.

It won't happen, but I think it would prove an interesting experiment.

_________________________________________________________________________
Director of Marketing | Nehmedia | Partner Profile

Re: Google My Business - Thumbs Up for Reviews

Top Contributor
# 7
Top Contributor

Personally I think its a complete waste of time, something to glamorize an inefficient system.

 

The only thing that will happen now, is that adding a 10 x Thumbs up will be added to the Price List for fake reviews.

 

And if purchasing a positive fake review is not against Guidelines then adding Thumbs up to it, just adds more crap to the system.

 

 

 

 



Tim Capper, Google My Business Top Contributor
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Re: Google My Business - Thumbs Up for Reviews

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Although on face value, I thought it was a nice idea, after some thought I agree with Tim Capper - just another thing for the scammers to charge for.
Re the thumbs down - Facebook have been resisting the NOT LIKE button for years. I suspect there will be a good reason why.

Re: Google My Business - Thumbs Up for Reviews

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
I want a "I declare shenanigans" button. I'll be waiting.

Re: Google My Business - Thumbs Up for Reviews

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
Thank you for sharing Joy. Its a very good feature