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Google My Business Posts - Communications Manager cannot access?

Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

Hi,

 

My user with communications manager permissions can't access the new Posts feature on Google My Business. Does this just take a little while to appear? It seems a bit weird that the communications manager can't access the feature that communicates with customers...

Google My Business Posts - Communications Manager cannot access?

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

I found that "Communications Manager" role can't do much of anything at all at GMB.  I am Primary and gave our "comm manager" an "owner" role and that resolved the issue.  I would prefer for the roles to work as intended but for whatever reason only "owner" can administer at this time.

Google My Business Posts - Communications Manager cannot access?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I just learned that Posts are not available for businesses that offer accommodation - hotels etc - is that applicable?

Google My Business Posts - Communications Manager cannot access?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I am running into the same issue. I want someone to post but not have access to all the other edits. Frustrating!

Google My Business Posts - Communications Manager cannot access?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I am also having same issue, communications manager can't post. WHAT THE HECK IS A COMMUNICATIONS MANAGER IF THEY CAN"T COMMUNICATE?!