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Google My Business: Photos

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# 1
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Hello community,

 

I have just changed our company photos on Google My Business, as we have moved to a new address.

However, right now when I try to see how these images look when a person searches for our company, I am seeing a forbidden sign. 

 

I can see the images in the admin panel, but on the search results they are not displayed. Do you know how I can fix it?

2 Expert replyverified_user

Re: Google My Business: Photos

Top Contributor
# 2
Top Contributor
Hi,

Can you provide a screenshot of what you are seeing please?

Thank you.

Priya Chandra, Google My Business Top Contributor
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Re: Google My Business: Photos

[ Edited ]
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# 3
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Hi PriyaC,

I tried to do that, but then HTML message error appear and dont allow me to do that... How can I upload an image to my question?

The message is:

Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.

Re: Google My Business: Photos

Top Contributor
# 4
Top Contributor

@Zlatomira K

Follow this hints "how to add screen captures or similar to posts": https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/How-to-add-screen-captures-or-s...

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google My Business: Photos

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# 5
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mybusiness.JPG

Re: Google My Business: Photos

Top Contributor
# 6
Top Contributor
Thanks Helmut for the handy hint and thank you Zlatomira K for the screenshot.

That 'forbidden' image appears when you've deleted an image, and is usually present for about 24 hours whilst the Google servers update. If you see the image still after a day, contact GMB support at https://support.google.com/business/contactflow and ask them to remove it manually.

Priya Chandra, Google My Business Top Contributor
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Re: Google My Business: Photos

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# 7
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Thank you @PriyaC for the answer. :)
I hope they will be deleted automatically, else I will follow your advice!

Re: Google My Business: Photos

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# 8
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Hello @PriyaC,

 

You were right! The images are there now! : ))

MyBusiness.JPG

Re: Google My Business: Photos

Top Contributor
# 9
Top Contributor
Excellent!

Priya Chandra, Google My Business Top Contributor
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