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Google My Business Listing Not Showing For Business Name

[ Edited ]
Explorer ✭ ✭ ☆
# 1
Explorer ✭ ✭ ☆

Hi all,

 

We've been using GMB for longer than I can remember, and never have had any issues.

However, just before December, our listing stopped showing for our business name 'Talk To Media'.

 

I've spoken to Google multiple times and they tell me that it is because we changed the location, which is all well and good, however we had to change it because it was automatically updated to the wrong location!

Here is a link to the listing - https://www.google.co.uk/maps/place/Talk+To+Media/@53.4899047,-1.0088749,15z/data=!4m2!3m1!1s0x0:0xa...

 

One thing to note is that every time we log in to our listing, there is always an 'Updates From Google' box that we can press 'Accept All For This Location' on - However, this never disappears.

 

Has anyone got any recommendations?

 

Thanks,

1 Expert replyverified_user

Google My Business Listing Not Showing For Business Name

Top Contributor
# 2
Top Contributor

Hey @Matthew L

 

Google never declared or promised to get a Knowledg Panel (KP) shown up on a plain name search for a listing.

Their search Algos are subject of permanent changes.

I btw get your KP  for "Talk To Media near South Yorkshire"

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile