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Google Business page not showing in local unknown search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Not even a month ago, my business was showing (In the 3 pack) when I searched terms:

Lee's Summit Towing

Tow  Lee's Summit

 

Now, that same search term does not show my business in the 3 pack. However, it does shows a different business actually located in Blue Springs, Mo. (ABC Tow-they are misrepresenting their location.)

 

When I click into the map - my business only shows for the first term.

Nothing for the second.

 

This is DRASTICALLY different than a month ago. Did an algorithm change happen? Did anyone do something to affect this? (A competitor possibly report a problem? etc?.)

 

Please let me know what I need to do to get this fixed. Thank you!

1 Expert replyverified_user

Re: Google Business page not showing in local unknown search

Top Contributor
# 2
Top Contributor
Google change their algos all the time.
What is your business name?
Is it "Lee's Summit Total Auto Care"?
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Business page not showing in local unknown search

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I know.. but I need to know what happened recently so i can fix it.

The name of the business is Jim's Big Tow

I included the link to my google plus page
https://www.google.com/maps/place/Jim's+Big+Tow/@38.9021954,-94.3676647,15z/data=!4m5!3m4!1s0x0:0x6f...

Re: Google Business page not showing in local unknown search

Top Contributor
# 4
Top Contributor

@Jims T

 

I have a good and a bad message for you:

 

doing a category search  like "Towing Service lee's summit" with my default GoogleSearch URL www.google.de (note I'm German and stay actually in Germany)  I get you pretty well ranked at fourth ranking position:

 

Screenshot 2016-07-05 at 23.04.44.png

 

Now the bad message:

 

If using instead of www.google.de your default search (supposing its www.google.com)

I don't get you at all for the above search query 

 

Screenshot 2016-07-05 at 23.11.08.png

This is IMHO nothings oyu can do about as it happens for other US business also sometimes.


I have escalated such  cases to Google already in the past and  I will add your case to my previous escalations also.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google Business page not showing in local unknown search

Top Contributor
# 5
Top Contributor

@Jims T

 

I have a good and a bad message for you:

 

doing a category search  like "Towing Service lee's summit" with my default GoogleSearch URL www.google.de (note I'm German and stay actually in Germany)  I get you pretty well ranked at fourth ranking position:

 

Screenshot 2016-07-05 at 23.04.44.png

 

Now the bad message:

 

If using instead of www.google.de your default search (supposing its www.google.com)

I don't get you at all for the above search query 

 

Screenshot 2016-07-05 at 23.11.08.png

This is IMHO nothings you can do about the issue  as it happens for other  business also sometimes.

 

Like in here: Re: My Verified Business is not show up in google maps search results 


I have escalated such  cases to Google in the past already and  I will add your case to my previous escalations also.

 

 

for my own reference only  a strange searching issue depending on TLDs

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile