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GMB Listing not appearing for branded search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi GMB community! Adworkshop (the organization I work with, a marketing agency) has 2 verified GMB listings, but neither appear for the branded search ("Adworkshop"). They only appear in maps. Organizations similar to Adworkshop have local listings that seem to appear for the branded search. I have reviewed listing details extensively but have not extracted any meaningful insight. I have also reviewed Google guidelines, and, from what I know, we are complying.

 

Has anyone run into or remedied a similar situation? Any advice would be very much appreciated!

 

Additional Info:

1. Business name: Adworkshop

2. Address (2 locations)

a) Primary: 44 Hadjis Way, Lake Placid, NY 12946

b) Secondary: 153 Regent Street, Suite 1020, Saratoga Springs, NY 12866

3. Google Maps URLs:

a) Primary:

https://www.google.com/maps/place/Adworkshop/@44.2969789,-74.000477,17z/data=!3m1!4b1!4m5!3m4!1s0x4c...

b) Secondary:

https://www.google.com/maps/place/Adworkshop/@43.0784745,-73.7830228,17z/data=!3m1!4b1!4m5!3m4!1s0x0... (this link may or may not work, we recently moved to this location from Troy, NY, and despite being verified, Maps does not seem to have caught up)

5. Website: www.adworkshop.com