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GMB Keeps Mixing Up Business Address Lines

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Every time, Google changes an address "830 3rd Avenue, 5th Floor" to "5th Floor 830 3rd Avenue"

 

I change it, multiple times, it automatically snaps back in maps. It's like you have to trick it to a completely different address first, then change it back to the former address with the Suite, but sometimes that doesn't even work.

 

It shows correct in www.google.com/local/manage but not in Google.com/MyBusiness or maps

 

Here's the example:

1. Pozo Goldstein, LLP

2. 830 3rd Avenue, 5th Floor

3. DONT CALL CLIENT - 212-235-1043

4. https://plus.google.com/+PozoGoldsteinLLPNewYork

2 Expert replyverified_user

Re: GMB Keeps Mixing Up Business Address Lines

Top Contributor
# 2
Top Contributor
Can you show a screenshot of how it shows up in the GMB dashboard?

Joy Hawkins, Google My Business Top Contributor
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Re: GMB Keeps Mixing Up Business Address Lines

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

 

I've had this issue in a previous couple of posts and someone had to fix something, It keeps snapping back to old address format.

 

This screenshot doesn't mean too much I believe, because it will snap back as soon as I get out and go back in to GMB.

 

PS - you guys still haven't fixed the issue with inserting images yet? Screenshot for that issue below the first two links...

 

https://www.dropbox.com/s/wbaf6s7x23pwdsr/Screen%20Shot%202016-05-09%20at%204.45.12%20PM.jpg?dl=0

https://www.dropbox.com/s/pyhxv5ni9oqjjjf/Screen%20Shot%202016-05-09%20at%204.45.21%20PM.jpg?dl=0

 

https://www.dropbox.com/s/tg6nz3weniqdofw/Screen%20Shot%202016-05-09%20at%204.47.27%20PM.jpg?dl=0

Re: GMB Keeps Mixing Up Business Address Lines

Top Contributor
# 4
Top Contributor
Hey Vincent,

Can you actually click on edit and show me a screenshot of that? I want to see what Google has in the dashboard and which lines they put it on.

Joy Hawkins, Google My Business Top Contributor
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Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: GMB Keeps Mixing Up Business Address Lines

Top Contributor
# 5
Top Contributor

@Vincent T It's likely due to the fact that this is the format that Google Map Maker uses. You can see your listing here - https://goo.gl/xypNHZ 

 

As @JoyHawkins asked, a screenshot would help with the troubleshooting.

Colan Nielsen, Google My Business Top Contributor
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VP, Local Search at Sterling Sky

Re: GMB Keeps Mixing Up Business Address Lines

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Joy: Here's the screenshot, it seems to may have fixed itself, I have to wait a couple more days and check from Google search to see if that's the case and it updates. https://www.dropbox.com/s/7c0puvnty4gda1h/Screen%20Shot%202016-05-10%20at%209.39.59%20AM.png?dl=0

Colan: That seems silly to have different map tools that users of all types can update but in different formats.