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Fake business review

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I know this has been posted before - but it's incredibly frustrating. I have 3 5-star reviews and 1 (fake & flagged) 1-star review. 

 

We are a small business in a small town and this has been incredibly damaging to us.

 

Any recommendations on how to bolster our score?