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Extra line info in listing on Google Maps

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I have a question about my Business - Benning Violins. 

 

google.com/+Benningviolins

 

I noticed in Google search that some businesses have an extra line, which looks like it was added by Google, under their review section. 

 

However, I see no way of editing the field to include the summary. In the example I saw, it looked like it was added by Google.  

 

Can anyone explain how this is added and what steps I can take to add it?

 

Thank you!

1 Expert replyverified_user

Re: Extra line info in listing on Google Maps

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭
Good morning Eric,
Can you please attach a screenshot or link to an example that has the additional line that you are referring to? Happy to help - thanks!

Meghan

Re: Extra line info in listing on Google Maps

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Meghan,

The first image is a screenshot of another Business that has the tag line
added by Google in the Review section.

The second image is my Review section, with no tag line. And no way to
edit/ add it.

Thank you for your help!

Re: Extra line info in listing on Google Maps

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Re: Extra line info in listing on Google Maps

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Re: Extra line info in listing on Google Maps

Follower ✭ ✭ ✭
# 6
Follower ✭ ✭ ✭
Interesting, it seems that it is being scraped from somewhere and I haven't seen this before. Can you please tell me what business you found the one liner on so I can review further? Thanks!

Re: Extra line info in listing on Google Maps

Top Contributor
# 7
Top Contributor

Hi @Eric B

 

That snippet is algorithmically generated by Google (though it is written by humans) and is called an editorial summary.

 

There's more information on it here: https://support.google.com/business/answer/6088158?hl=en 

 

Unfortunately there's no way of asking for one to be added to your business listing.


Priya Chandra, Google My Business Top Contributor
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