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Eliminate or merge old google maps location

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I would like to merge or eliminate an old business location, how can I do this?  

 

This is the current location we are at: New Location

 

This is the old location: Old Location

 

I saw you help some people earlier @JoyHawkins, can you please help me?

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Marked as Best Answer.
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Accepted by topic author Brian M
April 2016

Re: Eliminate or merge old google maps location

Top Contributor
# 3
Top Contributor
Since you posted on here I can escalate this thread for you unless you already reached out on Twitter? I'd probably go with either this forum or Twitter over phone support.

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

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Re: Eliminate or merge old google maps location

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

Hi @Brian M

No worries, this is a pretty easy thing to get taken care of. Just call in Google support or (what I would do) contact @googlesmallbiz on twitter and explain the situation. When you're talking to them, in case there's any confusion, here are the CID codes:
new - 10925953253881199475
old - 16972462795286436194
You should hopefully be able to get things squared up, and (most importantly) get the reviews transferred onto your real location's profile. 

 

in the future, when moving locations it's much better to log into your google my business dashboard and just change your address. Joy actually wrote an article about the steps to take online when moving here.

Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Marked as Best Answer.
Solution
Accepted by topic author Brian M
April 2016

Re: Eliminate or merge old google maps location

Top Contributor
# 3
Top Contributor
Since you posted on here I can escalate this thread for you unless you already reached out on Twitter? I'd probably go with either this forum or Twitter over phone support.

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual