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Dealer showing Parts/Service hours

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Full business name: Lakeside Toyota
2. Current business address: 3701 N Causeway Blvd, Metairie, LA 70002 
3. Current telephone number: (504) 833-3311 
4. Google Maps URL: https://www.google.com/maps/place/Lakeside+Toyota/@30.015901,-90.154061,15z/data=!4m2!3m1!1s0x0:0xa6...
5. Website (if applicable): https://www.lakesidetoyota.com/

 

In the Google knowledge panel for "Lakeside Toyota", when you click "See More Hours" it pulls in service and parts hours. I don't see a way to update this information on the GMB backend or a way to edit the information as a general user. Dealership recently changed hours. Any idea the way to update it to be accurate? Where is Google getting this information from? 

Dealer showing Parts/Service hours

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

Hi @Emily K - Google is pulling those hours from your website:

https://www.lakesidetoyota.com/parts

https://www.lakesidetoyota.com/service

 

Update the website and submit the page(s) in the Google Search Console and you should see an update.

Dealer showing Parts/Service hours

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks - we've done those things, but it's still not updated. Any idea on how long the delay is? 

Dealer showing Parts/Service hours

Collaborator ✭ ☆ ☆
# 4
Collaborator ✭ ☆ ☆

Not sure - could take a few days or weeks. If it's been a few weeks then I suggest to see if there are any other directories out there that list the inaccurate data and update them then reach out to Google My Business directly from Twitter or Facebook , usually takes 1-5 business days, or even request to talk to a specialist