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Customer Worte a review for our business but not showing up in search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

A customer wrote a review for our business yesterday but we don't see it showing up in a search. We can only see it in our profile dashboard.

1 Expert replyverified_user

Customer Worte a review for our business but not showing up in search

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭

@Hope B

 

Please include the following with your question: 
1. Full business name 
2. Current business address 
3. Current telephone number 
4. Google Maps URL 
5. Website (if applicable) 

Customer Worte a review for our business but not showing up in search

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

1)Hope Bars

2) 29 Ames Rd, Brookline NH 03033

3) 413-531-4726

4) https://www.google.com/maps/place/Hope+Bars/@42.7716319,-71.7535834,12z/data=!3m1!4b1!4m5!3m4!1s0x89...

5) hope-bars.com

 

Thank you!

Customer Worte a review for our business but not showing up in search

Participant ✭ ✭ ✭
# 4
Participant ✭ ✭ ✭

Thanks @Hope B - Do you know if they recently left the review or has it been awhile? It could be that Google deemed the review as spam or just hasn't permitted to go through yet. 

Customer Worte a review for our business but not showing up in search

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

The customer just submitted last night around 9pm. This is our first google review so I wasn't sure about the approval time for it to be posted.

Thank you

Customer Worte a review for our business but not showing up in search

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Is it likely the review hasn't yet been permitted?

Customer Worte a review for our business but not showing up in search

Top Contributor
# 7
Top Contributor

I'm seeing it there now (cynthia wallin).


Joy Hawkins, Google My Business Top Contributor
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