AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

My Business
4K members online now
4K members online now
Take your business to the next level.
Guide Me
star_border
Reply

Correct address in listing, but just searching for address returns wrong location

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. George Fox University: Portland Center

2. 12753 SW 68th Ave, #185, Portland, OR 97223

3. 503-554-6100

4. https://plus.google.com/b/109735158373217708150/109735158373217708150/about

 

Our listing has the marker in the right place:

 

https://www.google.com/maps/place/George+Fox+University:+Portland+Center/@45.4279248,-122.747494,15z...

 

But if you just search for the address, it returns a completely different location:

 

https://www.google.com/maps/place/12753+SW+68th+Ave,+Portland,+OR+97223/@45.4667288,-122.7496436,17z...

 

 

Can anyone please help me resolve this? We have people (and deliveries) going to the wrong place.

3 Expert replyverified_user

Re: Correct address in listing, but just searching for address returns wrong location

Top Contributor
# 2
Top Contributor

sorry but I can't replicate your issue:

this is the location showing up for your business page:

Screenshot 2016-05-19 at 14.25.52.png

 

This is your address: 12753 SW 68th Ave #185 Portland, OR 97223 USA‎ - right?

 

Searching for this address with GMaps I get this 

Screenshot 2016-05-19 at 14.28.38.png

There is for me no difference of locations  between what the business page shows and what GMaps shows fro the address.

Please elaborate your issue if applicable

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Correct address in listing, but just searching for address returns wrong location

Top Contributor
# 3
Top Contributor
Helmut,

If you click the link he posted (search without the suite number) you'll get the wrong marker. I'm trying to find this bad address in MapMaker but am not having any luck so I'll check with the other RLs.

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: Correct address in listing, but just searching for address returns wrong location

Top Contributor
# 4
Top Contributor
Hi Rob,
The business address and physical address for the street address are not one and the same necessarily.
The physical address, without the suite number, is only interpolated by Google, and in this case it is a bad interpolation.
You would need to make a correction to the street address, either from Google Maps or Google Map Maker.

From Maps, visit this URL
https://www.google.com/maps/place/12753+SW+68th+Ave,+Portland,+OR+97223/@45.4668293,-122.7497477,17z...
Click the "Send feedback" link at the bottom of the map.
Select the "Suggest an edit to 12753 SW 68th Ave" option and moved the marker to the correct location.
It seems that you may have done that already but the edit did not go through fully on Maps.
The marker is re-positioned to the approximate correct location, I suggest that you adjust it slightly to see if the edit correctly updates the address location on Maps. Give it a few days, do not make the same edits more than once.

On Map Maker, the address is already at the correct location.
If the address does not update correctly on Maps by early next week, please post back and we will escalate it to Google employees.




treebles, Google My Business Top Contributor

Re: Correct address in listing, but just searching for address returns wrong location

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thanks, everyone! It appears to be fixed now. :)