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Conflicting City Zip Codes

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# 1
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A client gave me an address with a certain zip code, which I included in many online accounts as part of a project to improve the client's online presence. I kept seeing inconsistencies between accounts, and learned that USPS required a different zip code than I was given by the client. I have permission to fix the zip code, and it's changed in most accounts. Google My Business and other Google related accounts seem to be stuck between the 2 zip codes. Google My Business has the right zip code on the Info page, but Google+ and Google Maps are not updating. What can I do to push the change through the rest of the Google accounts?

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Accepted by topic author Jane B
November 2016

Re: Conflicting City Zip Codes

Top Contributor
# 11
Top Contributor

@Jane B

 

no need to wait until Monday anymore.

Its fixed already:  https://www.google.com/maps/?cid=16302544675520438930

 

Thanks to my fellows Regional Leads helping me

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

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Conflicting City Zip Codes

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# 2
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Hi Jane,

 

Do you mind sharing the URL of the listing? This will help us investigate and provide the best solution.

 

Thanks!

Colan Nielsen, Google My Business Top Contributor
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VP, Local Search at Sterling Sky

Conflicting City Zip Codes

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# 3
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The website URL is: http://greenbayseniorhome.com/index.php/properties/suamico-property

The Google Map URL is: https://www.google.com/maps/place/Alpha+Senior+Concepts+-+Suamico+Property/@44.630253,-88.0572747,17...

 

Be aware that there are 2 similar locations, Alpha Senior Concepts - Howard Property and Alpha Senior Concepts - Suamico Property. The Suamico property is the one where the 54313 zip code needs to appear consistently. 

 

I appreciate any help you can offer!

Conflicting City Zip Codes

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# 4
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you linked one location only  https://goo.gl/maps/HTYPrrkHGsS2

would you mind linking th other location also please?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Conflicting City Zip Codes

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# 5
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I’m sorry, Helmut, I’m not sure what you mean by “linking the other location." Are you asking about the Howard property? Both the Howard and Suamico properties have the zip code 54313, but they are in different physical communities.

 

Alpha Senior Concepts - Howard Property:

Map URL: 

https://www.google.com/maps/place/Alpha+Senior+Concepts+-+Howard+Property/@44.5903345,-88.0919677,17z/data=!3m1!4b1!4m5!3m4!1s0x8802f135534a3197:0xfbe8f09488497db3!8m2!3d44.5903345!4d-88.089779

Website URL:

http://greenbayseniorhome.com/index.php/properties/howard-property2

 

Alpha Senior Concepts - Suamico Property:

Map URL: 

https://www.google.com/maps/place/Alpha+Senior+Concepts+-+Suamico+Property/@44.630253,-88.0572747,17...

Website URL:

http://greenbayseniorhome.com/index.php/properties/suamico-property

 

The Suamico property needs to have the 54313 zip code everywhere, but it's not populating correctly. Howard property is fine.

Conflicting City Zip Codes

Top Contributor
# 6
Top Contributor

Yep @Jane B

 

was asking for two links to both locations

 

this one is the howard location now: 

https://goo.gl/maps/BZPeNd8hTTM2 (at "2723 Lineville Rd, Green Bay, WI 54313")

and this the Suamico location:  

https://goo.gl/maps/Z1un18YuYVw (at "13230 Velp Ave, Suamico, WI 54173")

Suamico location should have 54313 - is this correct?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Conflicting City Zip Codes

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# 7
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That's right, Helmut. Suamico should have 54313.

Conflicting City Zip Codes

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# 8
Top Contributor

sorry @Jane B

in case you mentioned this here already and I missed reading it:

do you or your client manage the Suamico location in your GoogleMyBusiness dashboard and is ther spcified the correct ZIP 54313?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Conflicting City Zip Codes

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# 9
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I do have the Suamico location verified in my GoogleMyBusiness dashboard. I updated the zip code everywhere I could find in GoogleMyBusiness, GooglePlus and GoogleMaps. The weird part is just a few places aren't accepting the change. The screens act like the change is accepted when I enter the right zip code, but the public facing screens won't update. Do you need me to send screenshots? 

Conflicting City Zip Codes

Top Contributor
# 10
Top Contributor

@Jane B

 

I have tried to edit the ZIP through MapMaker as well and have asked few fellow Regional leads of the US to approve my edit.

Lets wait this will help until Monday.

 

If not ping me here again please.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile