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Competitor GMB Page Showing in Right Column

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# 1
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HI there  -

 

My business is ArmaFone and we are at 9 St. Matthews Street, Ipswich, Suffolk, IP1 3EL and can be reached on 01473 400005 and our GMB URL is https://www.google.com/search?q=ArmaFone%209%20St.%20Matthews%20Street%20Ipswich&ludocid=15954725709...

 

I have a local competitor who's Google My Business page is showing prominently in the right column on desktop and just under the ads on mobile for a range of my main keywords. It's obviously affecting business but what have they done to get such a prominent position for a GMB when searching for a term that has nothing to do with their brand or company name  - see attached screenshot - searching on 'ipswich iphone repair' ??? Thanks

 

Can't add a screenshot for some reason - says invalid html code??

1 Expert replyverified_user

Re: Competitor GMB Page Showing in Right Column

Top Contributor
# 2
Top Contributor
How to add screen captures or similar to posts: https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/How-to-add-screen-captures-or-s...
(or upload them to a public picture site - linking them to here)
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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile