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Change business custom URL

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all,

 

My business' name spelling has changed, and I am looking for a way to reflect that change in our custom URL.

I understand that's not standard procedure, and quite frankly I wasn't planning on causing a disturbance in the force by trying to find a way to edit the URL.

I didn't even think it was going to be a big deal (given that the name simply changed from Upiknik to Upicnic), but I've had customers getting all kinds of confused.

Can you please let me know who to contact so I may try and bribe them with cookies ( @Colan, the type of cookies is negotiable).

Thank you!

2 Expert replyverified_user
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Marked as Best Answer.
Solution
Accepted by topic author Marta A
February 2016

Re: Change business custom URL

Top Contributor
# 2
Top Contributor
the only option I'm aware of would be contacting business support. There have been few cases reported where in similar case they have been helpful.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Marta A
February 2016

Re: Change business custom URL

Top Contributor
# 2
Top Contributor
the only option I'm aware of would be contacting business support. There have been few cases reported where in similar case they have been helpful.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Change business custom URL

Top Contributor
# 3
Top Contributor

@Marta A GMB Support has been known to help with minor changes to custom URLS. You can request a call back from support here - https://support.google.com/business/contact/business_c2c_na?hl=en&ec=biz_info_other_issue&cfsi=biz_i...

 

Peanut butter/Chocolate Chip Shortbread cookies will suffice. 

Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky

Re: Change business custom URL

Top Contributor
# 4
Top Contributor
Hey Colan would you please share some of Martas cookies with me ;-)
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Change business custom URL

Top Contributor
# 5
Top Contributor

Of course, you and @JoyHawkins both :) 

Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky

Re: Change business custom URL

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
You guys rock! All good - they said it will take 1 to 2 months - better late than never, amiright?
Thanks for your help, cookies forthcoming

Re: Change business custom URL

Top Contributor
# 7
Top Contributor
I'll keep an eye out for them :)
Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky

Re: Change business custom URL

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
They said it would take a week but they changed mine overnight.
However you need to be very specific about your request including Capitalization. I called back to have the word capitalized and they declined me.

Re: Change business custom URL

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Lynn, I'm needing a custom url change for a Google+ business page... What did you do to get this done? Thanks! Mark

Re: Change business custom URL

Top Contributor
# 10
Top Contributor
Mark, you would need to contact Google My Business support. Here's the link to get started https://support.google.com/business/contactflow?
Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky