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Cannot Edit info on Google Info Tab in search screen

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

The Elephant Sanctuary in Tennessee

27 E. Main St, Hohenwald, TN 38462



I've been spending a lot of time trying to clean up our google presence. My organization had several different pages (set up by diff people at different times over the past several years), and I think i've about got it. However, I cannot figure out how to edit the "Quick Facts" section in the info box to left of screen. 


Related question...if i have the google maps page correctly updated...will that information then populate the general google search page?

The information listed at right in the "pop-up" is very incorrect and out of date, that needs to be corrected also.


All of our info on Wikipedia is up to date. I have no idea where the incorrect info is being drawn from. This is driving me insane, haha.

1 Expert replyverified_user

Re: Cannot Edit info on Google Info Tab in search screen

Top Contributor
# 2
Top Contributor



I'm not sure what you refer to as "on Google Info Tab in search screen"


From your provided URL I extracted this verified business page URL of a page with an very bad and violating name "The Elephant Sanctuary in Tennessee": 


But there are other pages with the same phone number "+1 931-796-6500"


Mainly this unverified  page "Elephant Sanctuary" comes up if searching for the sanctuary instead of the verified "The Elephant Sanctuary in Tennessee":


Guessing the latter page needs somehow merged with yours 


I recommend contacting business support regarding the unverified page requesting to merge it with your verified page.


But before doing it I strongly recommend to change on your dashboard the name of  "The Elephant Sanctuary in Tennessee" to just "Elephant Sanctuary".

Good luck


Helmut Geissler, Google My Business Top Contributor   |  my G+ profile