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Can Facebook ratings be removed from my business listing?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My client's Google My Business page shows his Facebook reviews rating which is 1/5. This is from only 2 reviews. They have over 50 Google reviews and manage them accordingly. The fb page was setup automatically. We just took control of it for them. They do not want to manage a fb page. I turned off reviews on the fb page. Will their Google My Business page stop showing the FB rating now? Is there a way to disable this? I've searched for article on this with no success. Thank you.

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Can Facebook ratings be removed from my business listing?

Top Contributor
# 2
Top Contributor

Hi Cody,

 

I have done this for a few different clients and the reviews will fade away in time. Typically the FB info is pulled from the Google Knowledge Panel in 1-2 weeks and also drops from other Google elements at or right after that. 

 

It's just a waiting game, since fixing brand integrity issues takes time. This is what we always explain to out clients on this. 

 

Kind Regards,

 

James

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