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Business not showing on Google search.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I verified my business last week and for a few days it went well. Now I have to search the name of the business which is Shkolla Zenit and also the name of the city or some part of the address for the business account to appear. If I only search the business name Shkolla Zenit, the account won't appear anymore. I know for sure that we have unique name for the business. 

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1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Butrint D
November 2015

Re: Business not showing on Google search.

Top Contributor
# 4
Top Contributor

@Butrint D

 

I'm getting you from my German end too if searching for just "Shkolla Zenit":

Screenshot 2015-11-30 at 13.38.37.png

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Re: Business not showing on Google search.

Top Contributor
# 2
Top Contributor
It appears fine for me searching in canada - https://www.google.ca/search?q=Shkolla+Zenit&rlz=1C1CHMO_enCA590CA590&oq=Shkolla+Zenit&aqs=chrome..6...
Colan Nielsen, Google My Business Top Contributor
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VP, Local Search at Sterling Sky

Re: Business not showing on Google search.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Colan,

Thank you for responding to my message. That is good to know. I am searching from London and the account does not appear without mentioning the city or a part of the address. Could this only be the case for certain countries ? Just to let you know the business is located in Kosovo.

https://www.google.co.uk/?gfe_rd=cr&ei=iEBcVoitJ6Lj8web7JO4Dw#q=shkolla+zenit
Marked as Best Answer.
Solution
Accepted by topic author Butrint D
November 2015

Re: Business not showing on Google search.

Top Contributor
# 4
Top Contributor

@Butrint D

 

I'm getting you from my German end too if searching for just "Shkolla Zenit":

Screenshot 2015-11-30 at 13.38.37.png

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business not showing on Google search.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi Helmut,

Many thanks for letting me know. A friend from Copenhagen just told me that he can see the business account just by searching Shkolla Zenit. I think it is just the UK from where the business account does not appear without mentioning a part of the address.

Re: Business not showing on Google search.

Top Contributor
# 6
Top Contributor

@Butrint D

 

its seems not being matter from where you (or we)  search for "Shkolla Zenit" but HOW you search.

 

I just tunneled my IP to the UK and then applied  three different searches:

1# with google.com searching for "Shkolla Zenit" getting the knowledge graph

2# with google.co.uk searching for "Shkolla Zenit Pristina" getting the knowledge graph

3# with google.co.uk searching for "Shkolla Zenit" not getting the knowledge graph

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business not showing on Google search.

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Hi Helmut,

Google chrome is automatically directing me to google.co.uk. My friend from Vienna just told me that he can see the knowledge graph. Thank you so much for all your help. I truly appreciate your time and effort.

Re: Business not showing on Google search.

Top Contributor
# 8
Top Contributor

@Butrint D

while I can't really explain why Google results for your search query are so different dependign on their search domain (its happens regularyly that way for me too)

I can recommend to change the settings in your chrome browser  to get google.com or google.at or google.it (or waht ever other domain rather then google.co.uk)

 

try www.google.com/preferences?hl=en-GB&fg=1

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business not showing on Google search.

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Hi Helmut,

My concern is that partners that our business will make in the near future that come from countries such as the UK(and from other countries whose google domain will not show the knowledge graph, I just discovered that google.al will not show it either) will not have that first impression that a knowledge graph tends to give to readers. Is it possible for me to raise this issue with Google to let them know of the situation ?

Best,
Butrint