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Business listing incorrect in Google Search - MENA

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello Everyone,
We have an issue with our GMB Local Listing and we made several "Suggest Edit/Feedback" through our verified listing, this problem appeared last month
We hope this problem can be fixed since this problem is strange

Full  Business Name Middle East Security - MES
Current business address Rd. 9، MOKATTAM، Qism El-Khalifa, Cairo Governorate

Current telephone number +2 02 28430145

Google Maps URL https://www.google.com.eg/maps/place/Medill+East+Sacurty+-+MI+S/@30.012609,31.322072,15z/data=!4m2!3...

Website http://www.mes-security.com

 


Issue: Medill East Sacurty - MI S (Name is incorrect)
Correct: Middle East Security - MES

by the way this issue is at google english version as mentioned below:
https://www.google.com.eg/search?q=Middle+East+Security+-+MES


While in arabic version everything looks fine
https://www.google.com.eg/search?q=Middle+East+Security+-+MES&hl=ar

Thanks in Advance

1 Expert replyverified_user

Re: Business listing incorrect in Google Search - MENA

Top Contributor
# 2
Top Contributor

the listing in question is a verified listing and its managed by this account." in…@…"

 

I get it btw shown up with both names like with this URL

https://www.google.com.eg/maps/?hl=en&cid=15708761448653419638 and below

Screenshot 2017-10-05 at 15.03.45.png

 

Please show me a screenshot as per your dashboard showing what you specified as name (screenshot while in edit mode of the verified listiing) 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business listing incorrect in Google Search - MENA

Top Contributor
# 3
Top Contributor

suplement:

 

I get it same way in arabic user interface:

https://www.google.com.eg/maps/?hl=ar&cid=15708761448653419638

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business listing incorrect in Google Search - MENA

Top Contributor
# 4
Top Contributor

second Supplement

 

This is for the record only:

Two different URLs showing the Knowledeg Panel (KP)

as "Medill East Sacurty - MI S"

 http://search.google.com/local/writereview?hl=en&placeid=ChIJzzl5EtY-WBQRdnRWGE-7ANo

Showing the KP in Arabic UI correctly as

"Middle East Security - MES"

 http://search.google.com/local/writereview?hl=ar&placeid=ChIJzzl5EtY-WBQRdnRWGE-7ANo

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business listing incorrect in Google Search - MENA

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hello Mr. Helmut,

First of all sorry for my late reply

 

I've read most of your answers in this community, It's my pleasure that you've replied my topic and I'd like to thank you for helping everyone around.


I've attached the screenshot you asked for in your reply, hope it can help, since this problem looks like a nail

 

It's Untitled.jpgMES Dashboard

Business listing incorrect in Google Search - MENA

[ Edited ]
Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

@Helmut Geissler 

Hello Just wanted to know if there have been any further updates regarding this issue!

Business listing incorrect in Google Search - MENA

Top Contributor
# 7
Top Contributor

@Abdallah Mekky

since you missed tagging me in your reply from 3 weeks ago here I unfortunately missed it.(be awarethr are daily hundreds of postings coming)

I'm unable to notice and read them all if not getting properly tagged.

 

Will now try to escalate your issue based on the screenshot as provided by you three weeks ago and missed by me.

Sinceit is late in my country I can't dothis tonigt anymore.

Please tag me properly tomorrow again as aheads up.

_________________________________________________________________________________

Attention: Please make sure to mention me by adding @[myname] to your responses. Otherwise the notification might not make it and your thread will go unseen.

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business listing incorrect in Google Search - MENA

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

@Helmut Geissler problem has been fixed, and changes are now live.

 

Thank you so much,

Best regards

Abdallah Mekky 

Business listing incorrect in Google Search - MENA

[ Edited ]
Top Contributor
# 9
Top Contributor

Hi @Abdallah Mekky

Just  got a message from Google and it told me the matter is fixed:

 

Success!
Your edit of  "Middle East Security - MES"  have been  published. See Change 
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile