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Business has disappeared in search listings

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi - please can someone help me?!

 

My business, Cake Cake Cake up until a few days ago was searchable under "cake" or "cake Newcastle" or similar and appeared in the top 5-7 listings. We can now only find it by searching for it by name - and even then only "cake cake cake" with quotation marks. Can't find it on map unless looking at the listing specifically. Please can you help? 

Thank you very much in advance - I'm very frustrated! 

 

details are - cake cake cake, 88 Goathland Avenue, Newcastle Upon Tyne NE12 8DB 

+44 7850632405

1 Expert replyverified_user

Re: Business has disappeared in search listings

Top Contributor
# 2
Top Contributor
I get your business top ranked on a name search for [Cake Cake Cake near newcastle] without using the brackets
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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business has disappeared in search listings

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Ok - but still nothing appears - listing or map unless searching by name...
Just don't understand when it was a few days ago...